Medical Virtual Assistant – [EG_Eye&Face]
Offer summary
Qualifications:
Experience in medical reception, administrative assistance, or patient care coordination., Familiarity with medical coding and billing, specifically ICD-10, CPT, and HCPCS codes., Proficiency in Microsoft Office applications and communication tools like Slack and Zoom., Strong time management skills and the ability to multitask effectively..Key responsabilities:
- Schedule and manage patient appointments and send reminders.
- Maintain and organize patient records using EyeMD and transitioning to AthenaHealth.
- Process insurance claims and verify patient coverage.
- Handle patient inquiries and manage correspondence through various communication channels.
Job description
Work Schedule:
Work Days:
Salary:
Job OverviewMedical Virtual Assistant
friendly, motivated, highly adaptable, and capable of multitasking
Key Responsibilities1️⃣ Appointment Scheduling & Reminders2️⃣ Patient Records Management
EyeMD (transitioning to AthenaHealth)
3️⃣ Claims Processing & Insurance Verification4️⃣ Medical Coding & Billing SupportICD-10, CPT, and HCPCS codes
5️⃣ Handling Patient Inquiries & Correspondence6️⃣ Email & Text Management7️⃣ Remote Patient Monitoring & CoordinationPreferred Qualifications & SkillsMedical Reception, Admin Assistance, Billing, Medical Coding, Remote Patient Monitoring, or Patient Care Coordination
AthenaHealth (currently using EyeMD, transitioning soon)
Microsoft Office (Excel, Word, Outlook)
Email, Phone, Messaging Apps (Slack, Salesforce, WhatsApp, Skype)
Video Conferencing (Zoom, Google Meet)
time management and multitasking
organized, detail-oriented, and proactive
Super friendly and kind
🚫 Deal BreakersBeing late or unreliable
Repeated mistakes and lack of attention to detail
Bad attitude or poor communication
Inability to take direct coaching
Required profile
Experience
Other Skills
- Scheduling
- Video Conferencing
- Microsoft Office
- Skype
- Friendliness
- Communication
- Multitasking
- Time Management
- Proactivity
- Detail Oriented
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