Account Manager (m/w/d)

At No Isolation, Your Work Has a Real Purpose

In the role as Account Manager, you will contribute to a mission with great significance - to help school authorities make education and social participation possible for every child. This is more than just a job. It's an opportunity to create real impact and be part of a fast-growing, innovative, and goal-driven company.

Do you want to make a key contribution? If you are passionate about solution selling, want to make an impact, and are eager to take on regional responsibility, we look forward to your application!

📍 Location: This position covers Northwest Germany (Nord-West-Deutschland), with the option to work remotely or from a co-working space.

⭐️ What will be your mission?

You will play a key role in acquiring new customers, including local education authorities, schools, and educational institutions, while also managing and expanding key accounts. If you are passionate about solution selling, want to make an impact, and are eager to take on regional responsibility, we look forward to your application!

New Customer Acquisition:

• Proactively identify and reach out to new customers in the education sector, including schools, local education authorities, foundations, and other funding bodies (companies).
• Develop and implement a sales strategy for profitable growth and long-term sales partnerships in your region.
• Follow up on customer inquiries to convert them into customers.

Existing Customer Management:

• Regular, strategic, and personal communication with existing customers to increase revenue while minimizing churn.
• Identify upselling opportunities to expand customers’ AV1 fleets.
• Work closely with the Customer Success Team to find solutions for existing challenges and create optimal conditions for further growth.
• Utilize the existing customer network to gain referrals for other potential customers in the region.

Collaboration & Reporting:

• Work with the Customer Success Team to successfully complete pilot projects.
• Track your sales activities in our CRM (HubSpot) and share revenue forecasts and updates with the management team.
• Provide customer feedback to the product team to continuously improve the AV1 solution.

What else is in it for you?

🌍 Make a real impact: Join a mission-driven scale-up company with unique technology that addresses a major challenge in education and society.

💼 Autonomy & regional responsibility: Develop your area independently.

🎓 Experienced team: Benefit from strong infrastructure and work with experienced colleagues.

🏢 Flexible working options: Work remotely or from a co-working space of your choice in Northwest Germany.

🤝 Great work environment: Trust and responsibility are at the core of our culture.

🚋 Public transport ticket: Flexible and sustainable mobility.

🌴 27 vacation days and time off: Including 2 "PJ days" for rest and recovery and a fully paid 1-month sabbatical after 4 years of service.

💻 Support for success: MacBook, iPhone, and home office setup assistance.

💪 Wellness Hour: One hour of paid time per week for health and wellness activities.

Who are we looking for?

You have a strong passion for solution selling, experience in market expansion, and a keen interest in making a real impact. Ideally, you bring the following qualifications:

✔️ Significant B2B sales experience with a proven track record of success.

✔️ A structured approach and experience in solution selling.

✔️ You set high standards, have high expectations for your work, and are motivated to not just meet but exceed our ambitious growth targets.

✔️ You are resilient, resourceful, positive, and thrive in a fast-paced environment.

✔️ You work independently while also being a strong team player.

✔️ Ideally, you have experience in the education sector and an existing network in the industry.

📍 Location: This position covers Northwest Germany (Nord-West-Deutschland), with the option to work remotely or from a co-working space. You will report to the Sales Director DACH and work closely with cross-functional teams in London, Oslo, and Munich.

💰 Salary: €55,000 – €70,000 base salary + performance-based commission.

This range is an estimate; the actual salary will depend on experience, skills, and other factors.

🤖 Who are we?

No Isolation was founded in 2015 when we developed AV1, a telepresence robot that helps children and young people stay connected to their education during long-term absences due to illness. Our mission is to help educators bring learning and belonging to every child.

Today, there are over 3,500 active AV1 robots used across 18 European countries. Positioned in the EdTech sector, AV1 is a unique solution to the growing issue of persistent absence, supporting both the academic and social needs of students.