Bachelor’s degree in Human Resources, Business Administration, or related field., 3+ years of HR experience focusing on compliance and employee relations., Thorough knowledge of federal and state labor laws and regulations., Strong conflict resolution, mediation, and interpersonal skills..
Key responsabilities:
Ensure compliance with federal, state, and local employment laws and regulations.
Act as the primary point of contact for employee concerns and conflict resolution.
Conduct audits of HR processes and manage compliance training programs.
Assist in performance review processes and support onboarding and offboarding.
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Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With over 700+ active clients and 9,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcing's outsourcing business model has helped many businesses reduce costs, improve efficiencies, and grow sustainably.
MicroSourcing is 100% owned by Probe CX, one of Australia’s fastest-growing offshoring solution and customer engagement firms with over 19,000 employees across 5 countries.
We operate within purpose-built Business Process Outsourcing (BPO) hubs, so you get class-A facilities that are strategically located for the best access to Manila’s talent pool. We're backed by our Australian parent company Probe and we're ISO certified: ISO/IEC 27001:2013 (Information Security Management System) and ISO 9001:2015 (Quality Management Systems).
To learn more about what we do, visit: www.microsourcing.com
To join our team, visit: www.microresumes.com
For business tips and insider news, check out MicroSourcing's other corporate channels:
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http://www.youtube.com/MicroSourcing
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Job Description
HR Compliance
Ensure the organization complies with federal, state, and local employment laws and regulations, including EEOC, FLSA, FMLA, and OSHA.
Develop, implement, and update HR policies, procedures, and the employee handbook to align with current legal standards.
Conduct audits of HR processes to identify and mitigate compliance risks.
Stay updated on employment legislation changes and recommend necessary adjustments to policies and practices.
Manage compliance training programs, including anti-harassment, diversity, and workplace safety.
Employee Relations
Act as the primary point of contact for employee concerns, grievances, and conflict resolution.
Conduct thorough investigations into employee complaints and allegations, ensuring proper documentation and resolution.
Mediate disputes between employees or between employees and management to maintain a positive work environment.
Promote a culture of respect, inclusion, and collaboration through consistent communication and programs.
Provide guidance to managers on effective employee relations practices, performance management, and disciplinary actions.
HR Support and Development
Assist in performance review processes, ensuring consistency and adherence to company standards.
Partner with leadership to design initiatives that enhance employee satisfaction and retention.
Support onboarding and offboarding processes to ensure seamless transitions.
Assist in employee engagement programs, including surveys and feedback collection.
Generate reports and metrics on compliance, employee relations trends, and workforce data to support decision-making.
QualificationsRequired
Bachelor’s degree in Human Resources, Business Administration, or related field.
3+ years of HR experience with a focus on compliance and employee relations, preferably in IT staffing or a related industry.
Thorough knowledge of federal and state labor laws and regulations.
Strong conflict resolution, mediation, and interpersonal skills.
Ability to maintain confidentiality and handle sensitive situations with professionalism.
Excellent written and verbal communication skills.
Preferred: - HR certification (e.g., SHRM-CP, PHR) is a plus.
Experience with HRIS systems and applicant tracking systems (ATS).
Familiarity with IT staffing industry dynamics and challenges.
Key Competencies - Detail-oriented with strong organizational skills.
Problem-solving and analytical capabilities.
Ability to work independently and collaboratively in a fast-paced environment.
Strong ethical judgment and integrity.
Proficiency in Microsoft Office Suite and HR software tools.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
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