Offer summary

Qualifications:

Excellent knowledge of the German language., Proficiency in English., Strong communication and time management skills., Experience in client-facing or training roles is a plus..

Key responsabilities:

Support user management for a German client by managing roles and rights.

Track and complete tasks via the client's internal ticketing system.

Communicate with stakeholders from both the client and Adastra.

Prioritize tasks based on urgency and adhere to deadlines.

Job description

Adastra is a global IT company, offering premier class services and solutions in the area of Information Management. We work in international teams and on projects for leading global financial, automotive, telecommunications and insurance pioneers. We pride ourselves in accepting the challenge of mastering new technologies with each new task and in empowering our clients in achieving results. What gives us satisfaction is the opportunity to apply innovation in our jobs daily, inclusive of new areas such as Big Data, Artificial Intelligence, Internet of Things, Blockchain, Cloud, Data Monetization and Robotic Process Automation.

Responsibilities:

Supporting an internal application when it comes to user management for one of our German clients (ex. graning and revoking the roles and rights of users).
Tasks are received and tracked and completed via the client’s internal ticketing system.
Communication with various stakeholders on both the client’s side and the side of Adastra.
Prioritizing tasks based on various degrees of urgency and importance to achieve client satisfaction.
Strict adherence to provided deadlines when it comes to task resolutions.
Timely communication in situations where circumstances dictate a possible waiting period.

Requirements:

Excellent knowledge of the German language.
English proficiency.
Great communication and time management.
Open-minded outlook and the desire to learn.
Experience in a client facing or trainer roles would be considered an advantage.
Basic knowledge of Cognos would be considered a strong advantage.

What Adastra can offer you:

Diverse career growth opportunities
Extensive portfolio of technical trainings
Access to certification programs
Leadership and soft skills trainings
Exposure to challenging projects in an international environment
Opportunity to work with the latest technologies in the Data field
Multicultural, dynamic, and learning-focused working environment
Opportunity to work from home

Are you ready to join a dynamic team of professionals committed to deliver best-in class solutions and services to the world’s leading organizations? Apply now or send your resume in English. We thank all interested applicants and will only contact a short list of them.

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