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ITX Assistance Support

Remote: 
Full Remote
Contract: 
Work from: 
South Africa

Offer summary

Qualifications:

Extensive experience in ITX systems, Strong problem-solving skills, Excellent communication skills, Prior experience with large-scale ITX systems.

Key responsabilities:

  • Analyse and resolve performance tuning issues
  • Collaborate remotely with the client
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Blue Pearl (Pty) Ltd https://www.bluepearl.co.za/
11 - 50 Employees
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Job description

This is a remote position.

Project Overview
Our client is facing critical performance challenges with their ITX system following an upgrade to the Mainframe, which now has "Capacity on Demand" enabled. This upgrade has resulted in significant transaction slowdowns, causing major operational challenges.

We are seeking a Senior ITX Assistance Support Professional to address performance tuning and multithreading issues and provide expert solutions.

Key Responsibilities
Analyse and resolve performance tuning and multi threading issues in the ITX system.
Collaborate remotely with the client to understand the system architecture and issues.
Develop and implement solutions to restore and improve transaction speeds.
Provide documentation and knowledge transfer to the client team as needed.


Requirements

Qualifications and Experience

Extensive experience in ITX systems, including performance tuning and multi-threading.

Proven track record of resolving complex ITX issues.

Strong problem-solving skills and ability to work independently.

Excellent communication skills for remote collaboration.

Prior experience working with large-scale ITX systems in enterprise environments is a plus.




Salary:

0

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Knowledge Transfer
  • Problem Solving
  • Collaboration
  • Communication

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