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Dutch Customer Support for a Big Tech Company- Paid Relocation to Greece

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in Dutch and English, Strong technical aptitude, Excellent communication and customer service skills, Prior experience in technical support is a plus, Ability to quickly learn new technologies.

Key responsabilities:

  • Provide high-quality technical support via phone, email, and chat
  • Diagnose and resolve technical issues efficiently
  • Collaborate with engineering teams for complex concerns
  • Document customer interactions in CRM system
  • Assist in onboarding and training new team members
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment JP as a Dutch Technical Support Specialist for a prominent Big Tech Company and take advantage of the incredible opportunity that includes paid relocation to the stunning landscapes of Greece! In this exciting role, you will provide top-tier technical assistance to Dutch-speaking customers, helping them navigate through various inquiries regarding innovative technology products and services. Experience personal and professional growth in a vibrant work environment while enjoying the Mediterranean lifestyle. If you are passionate about technology and delivering exceptional customer service, we want to hear from you!

Responsibilities
  • Deliver high-quality technical support to Dutch-speaking customers through multiple communication channels, including phone, email, and chat.
  • Diagnose and resolve technical issues related to the company's range of products and services efficiently.
  • Collaborate with engineering teams to escalate and solve complex technical concerns.
  • Carefully document customer interactions and technical issues in the CRM system.
  • Participate in continuous training to enhance your product knowledge and improve support skills.
  • Provide valuable feedback and suggestions to improve support processes and enhance customer satisfaction.
  • Assist in onboarding and training new team members as needed.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Prior experience in technical support or IT is a plus but not mandatory.
  • Ability to quickly learn new technologies and processes.
  • A team-oriented approach with a genuine enthusiasm for helping others.
  • Willingness to relocate to Greece and adjust to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportSpeech Fluency

Other Skills

  • Problem Solving
  • Technical Acumen
  • Adaptability
  • Teamwork
  • Customer Service
  • Verbal Communication Skills
Are you interested?

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