Offer summary

Qualifications:

Previous experience in a customer service role or within the travel industry is preferred., Strong verbal and written communication skills are essential., Proficiency in travel booking platforms and CRM systems is required., High school diploma or equivalent; additional certification in travel and tourism is a plus..

Key responsabilities:

Arrange flights, hotels, car rentals, and activities for clients to ensure a seamless travel experience.

Serve as a primary contact via phone, email, and chat, addressing inquiries and resolving issues.

Use the CRM system to accurately track bookings, payments, and client interactions.

Guide clients on destinations, travel arrangements, and insurance options to enhance their travel plans.

Job description

Travel Admin Assistant Turn your passion for exploration into a rewarding career! We’re looking for a Travel Admin Assistant who can expertly coordinate travel bookings, provide top-notch customer service, and manage essential record-keeping—all while working remotely in a dynamic, supportive environment.

Responsibilities Booking & Coordination Arrange flights, hotels, car rentals, and activities for clients, ensuring a seamless travel experience. Customer Service Serve as a primary contact via phone, email, and chat, addressing inquiries, resolving issues, and maintaining high customer satisfaction. Data Entry & Record Management Use our CRM system to accurately track bookings, payments, and client interactions. Travel Advisory Guide clients on destinations, travel arrangements, and insurance options to elevate their travel plans. Problem-Solving Tackle travel complications—like flight cancellations or itinerary changes—with quick, effective solutions.

Requirements Experience Previous experience in a customer service role or within the travel industry is preferred. Skills Strong verbal and written communication, excellent customer service, and proficiency in travel booking platforms and CRM systems. Organization Capable of juggling multiple tasks and prioritizing responsibilities in a remote work environment. Problem-Solving Ability to promptly identify and resolve client issues professionally. Flexibility Willingness to work varied hours, including evenings and weekends, to accommodate different time zones. Education High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits Remote Work Enjoy the convenience of working from home while collaborating with a supportive team. Competitive Salary Compensation reflective of experience, plus potential performance-based incentives. Professional Development Continuous training opportunities within the travel industry. Travel Perks Access discounts on personal travel bookings and familiarize yourself with destinations through FAM trips.

Important Notice Please check your junk or spam folders if you haven’t received a response from us within a couple of days. Mark our emails as “Not Spam” to ensure you receive important updates. Join us as a Travel Admin Assistant and help clients create unforgettable travel experiences—while enjoying the flexibility and benefits of a remote career! Powered by JazzHR

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