Retail Program Manager, In-Store & Digital

Retail Program Manager with In-Store + Digital Experience Wanted at the Next Warby Parker!

Contract pay range: $70 to $80 per hour

Are You the Missing Piece?

This founder-led, billion-dollar company takes mom-and-pop optometrists and keeps them in the community while scaling them under a centralized umbrella. Now, they’re looking for their first-ever in-store and digital Program Manager hire to drive innovative solutions that bridge their digital e-commerce and physical retail experiences.

As Retail Program Manager, you’ll start out on a contract basis, playing a crucial consulting role in shaping and executing the vision for seamless customer experiences across all touchpoints, driving business growth through integrated channel strategies, subscriptions, loyalty programs, and other in-store and digital experiences. You’ll lead the development and launch of their omnichannel programs, including strategy, implementation, and ongoing optimization. You’ll report to the VP of eCommerce and Digital, a great leader and mentor. It’s a good look.

What's it going to take to score an interview?

• You’ve got the in-store + digital omnichannel chops: You have experience in digital/omnichannel strategy, retail operations, or related fields, preferably with a Master's degree in Business, Technology, or related field.
• You have experience in retail environments: You have successfully led digital transformation initiatives in retail environments that translate to in-store experience. Let’s say you start with a digitalized personalized experience ( looking at glasses online) and then you make sure that translates to in-store experiences, aka trying them on in-person. Multi-location retail is a big plus, as is experience with subscription and/or loyalty programs.
• You’re a highly organized project manager who can work both independently and collaboratively: You’ve got strong project management capabilities with experience driving initiatives from concept to completion. You haven’t just built a deck with ideas: You’ve taken a project or product from ideation to in-store and digital implementation.
• You’re happy being in a consultative role: You’re great at being immersed in a fast-paced, ever-evolving environment where you can be consultative and prove your grit. Note, this is a contract role (full-time hours with the possibility of becoming a full-time role) so you have to be ok with this!
• You’re data-driven, naturally curious, and self-motivated: You have strong analytical skills with experience in data-driven decision making coupled with a natural eagerness to explore and implement innovative solutions.

You should take this meeting because ...

This founder-led, private-equity-funded company is growing at a rapid clip, and you’ll be on the ground floor owning digital and in-store strategy for all their properties. You’ll have high impact and high visibility from Day One at this mission-driven company. If you meet the above-stated requirements, get in touch with us today. There are only two rounds of interviews, so this one will go fast!

This job and company are represented by The Hired Guns, a digital talent agency.

The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, place of origin, years on this Earth, disability, or any other status protected by applicable federal, state or local law.