Bachelor's Degree required., 5-10 years of product management experience, particularly in digital platforms and marketing technologies., Strong understanding of eCommerce strategies and DTC model., Proven ability to lead cross-functional teams and drive customer engagement..
Key responsabilities:
Indirectly lead a team focused on website enhancement and digital marketing.
Oversee the lifecycle of customer-centric web solutions and marketing technologies.
Develop and implement digital strategies to enhance user experience and drive eCommerce growth.
Collaborate with various teams to ensure a data-driven approach to digital initiatives.
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Sears is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop.
We are part of the Transformco family of brands which operates through its subsidiaries, including Sears Auto Centers, Sears Home Services and Kmart, with full-line and specialty retail stores across the United States.
We are also home to Shop Your Way®, a social shopping platform offering members rewards for shopping at Sears and Kmart as well as with other retail partners.
The company is the nation's largest provider of home services, with more than 14 million service and installation calls made annually.
For more information, visit https://jobs.sears.com/.
Critical role in transforming how we engage with customers directly, driving digital innovation and eCommerce success.
Job Summary
The Sr. Product Manager - Martech & Growth is responsible for being the driving force behind this digital innovation. Your role will center on redefining our Web & Mobile presence while enhancing our marketing capabilities, ultimately building a legacy in the digital landscape
Reports To
Chief of Staff to the Chairman
Responsibilities/Skills/Experience Requirements
JOB DUTIES/RESPONSIBILITIES:
Indirectly leads a team dedicated to website enhancement and digital marketing, instilling a culture of agility, innovation, and customer focus
Oversees the full lifecycle of customer-centric web solutions and marketing technologies, driving eCommerce growth and enhancing user experience
Spearheads the enhancement of user interface and user experience across our digital properties. Collaborates seamlessly with design teams to create platforms that are not only aesthetically pleasing but also intuitive and user-centric, ensuring an engaging customer journey on both our website and mobile applications
"Crafts and implements robust digital strategies tailored to our website and marketing technology, ensuring a seamless and engaging customer journey from awareness to conversion "
Collaborates with marketing, IT, and data teams to ensure a data-driven, integrated approach to digital initiatives
Stays at the forefront of DTC (Direct to consumer) trends, eCommerce innovations, and digital marketing advancements, applying these insights to maintain our competitive edge
Spearheads the enhancement of user interface and user experience across our digital properties
Collaborates with design teams to create platforms that are not only aesthetically pleasing, intuitive and user centric, ensuring an engaging customer journey on both our website and mobile applications
A/B testing to continuously elevate the customer experience
Analyzes data to drive strategic decisions, focusing on enhancing user engagement and maximizing conversion rates
Champions the creation and refinement of an advanced attribution model, delivering precise insights into the performance of diverse marketing channels and campaigns, playing a pivotal role in crafting a comprehensive view of the customer journey, facilitating informed marketing strategies and optimizing budget allocation
Collaborates closely with merchandising and design teams to ensure that product displays and promotional content are finely tuned for maximum user engagement and conversion. Applying strategic acumen to product merchandising, blending creativity with data driven insights for impactful product showcases
Directs the management of sprints and nurtures productive relationships with external development partners, and ensuring prompt and efficient project delivery, adopting agile methodologies to foster innovation and rapid development within product teams
Job Requirements
Bachelors Degree
5-10 years of related experience
Up to 25% travel
18 years of age or older
Required Skills
At least 5 years of product management experience, with a significant focus on digital platforms, website optimization, and marketing technologies in a DTC environment
A dynamic leader with a passion for the DTC (direct to consumer) model and digital marketing, combined with a deep understanding of eCommerce strategies
Proven success in developing and executing digital products that drive customer engagement and eCommerce growth
Strong cross-functional collaboration skills, with the ability to align diverse teams and stakeholders around a unified digital vision
A forward-thinking innovator and data enthusiast, constantly seeking to elevate the customer experience and business outcome
Years Experience
5 - 10 Years Experience
Travel Requirements
Moderate (15-30%)
Country
United States
Work-In City
REMOTE
Work-In State
REMOTE
Work-In Postal Code
REMOTE
Business
Transformco Corporate
Job Function
E-commerce
Employment Category
Regular, Full-time
Compensation Range
$160,000-$165,000
Additional Compensation Explanation
N/A
EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.
Posting Tags
#Corporate
Company Brand
Sears Home Services
Location City
HOFFMAN ESTATES
Required profile
Experience
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
English
Check out the description to know which languages are mandatory.