Offer summary

Qualifications:

At least one year of experience in a sales role or relevant experience in ecommerce/customer service/consultation., Native or C2 English language skills; German and/or Spanish skills are a plus., Excellent spoken and written communication skills., Interest in technology and a willingness to learn about products and tools..

Key responsabilities:

Provide telephone and written consultation/support to customers with high quality awareness.

Handle product inquiries, send offers and quotes, and follow up via email and telephone.

Communicate proactively with customers and suppliers regarding delivery delays or order issues.

Collaborate closely with the technical team on cross-project topics and new product launches.

Job description

Who We Are:

WAAGENET is the B2B online specialist for innovative weighing solutions. Our focus is on the distribution of scales with sophisticated connectivity options for industry, logistics, commerce, and government agencies.

Since its founding in 2017, WAAGENET has been growing rapidly and sustainably: Our international team now advises and supplies thousands of customers from Germany, Austria, and the EU. WAAGENET offers remarkable advantages to our customers through innovative technologies, competitive products, and our particularly close collaboration from the sales phase to implementation.

Location: Remote with tax residency in Germany, the UK or Spain

To support our sales team, we are looking for a Technical Sales Agent.

Tasks

Provide telephone and written consultation/support to our customers with a high level of quality awareness

Handle product inquiries, send offers and quotes, follow up via email and telephone

No cold calling required! We only sell to customers who contact us.

Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order

Close collaboration with our technical team, especially on cross-project topics or the launch of new products/features

Collect and share common customer concerns for our FAQ section

Requirements

At least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce/ customer service/ consultation

Native or C2 English language skills

German and/ or Spanish language skills would be good but are not a strict requirement

Excellent spoken and written communication skills

Interest in technology willingness to learn about our products and tools

Experience in consulting for industrial or complex products is a big plus

Organized, team-oriented, and reliable work ethic as well as a strong desire to make customers happy

Benefits

Flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection.

We look forward to your application!

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