NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications with appropriate experience., Full category B driving licence with 6 points or less is essential., Ability to work shifts, including evenings, weekends, and bank holidays., Strong communication skills and technical expertise in vehicle diagnostics..
Key responsabilities:
Provide roadside assistance to customers, diagnosing and fixing vehicle issues.
Communicate effectively with customers to explain situations and solutions.
Work independently and as part of a team, driving to various locations in all weather conditions.
Utilize technical skills to recover vehicles to a garage when necessary.
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The AAXLarge
5001 - 10000
Employees
About The AA
Since day one, back in June 1905, our goal has been the same: to protect motorists and put their interests first. We’ve always been determined to go the extra mile for customers, to get their days back on track.
With 15 million members, it’s fair to say we’ve grown a bit. As the UK’s largest motoring organisation, we’re ready for whatever challenge tomorrow brings.
From setting up our first motorbike patrols to piloting ‘connected cars’, we’ve always embraced new technology and innovation. We break new (and sometimes surprising) ground, to benefit our customers and our people.
Breakdown cover has always been our number one priority, but we’ve branched out. Our openness to explore new directions means that today we also offer finance, insurance, leisure and lifestyle services.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.
Take a look at all things The AA at our You Tube channel: The AA - YouTube
Base Salary: £39,208 including location allowance*
Top performers can earn upwards of OTE £60,000!
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). - Sign on locations also available for discussion
Each year, choose your standby hours preferences to suit your lifestyle and work life balance
Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
Free breakdown cover from day one
23 days holidays (increases with service) plus bank holidays
Up to 7% company pension contribution
A famous brand that our customers love with industry leading training
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
You’ll Be
A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll Need
NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
It’s essential that you have a full category B driving licence, with 6 points or less
To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers (theaacareers.co.uk)
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.