韩语电话技术支持工程师

韩语电话技术支持工程师

Description -

职责：
1.    通过电话或Social平台形式为韩国客户提供专业的远程技术支持服务。
2.    按照流程给客户提供解决方案，并在系统上记录完整正确信息。
3.    对于特殊案例及时升级，并与其他团队合作解决客户问题。
4.    在规定时间内以最高质量，保证最终用户的需求得到响应与满足，积极关注客户体验并确保客户满意度。

要求：
1.    2025应届毕业生，专业不限；
2.    韩语精通（母语水平），语音语调标准，敬语使用熟练；
3.    熟练掌握办公软件以及网络操作环境；
4.    以客户为中心，能承受工作压力；
5.    工作主动积极，有良好的组织协调及沟通能力，敬业精神和团队协作能力，有优秀的客户服务意识，有较强的责任心和进取心.
 

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement