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Receptionist/Sales Consultant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in reception, sales, or customer service, preferably in wellness, beauty, or healthcare., Proficiency in HubSpot CRM, Meevo booking system, and virtual phone systems, or willingness to learn., Strong communication and sales skills to convert leads and upsell services., Knowledge of beauty, skincare, and wellness treatments is a plus..

Key responsabilities:

  • Answer calls, emails, and manage bookings through the Meevo booking system and HubSpot CRM.
  • Provide detailed service information and assist clients with appointment scheduling and inquiries.
  • Convert leads into bookings and upsell wellness treatments, packages, and memberships.
  • Maintain accurate client records and assist in tracking and reporting customer inquiries, sales, and bookings.

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Remote Employee PH Human Resources, Staffing & Recruiting Scaleup https://www.remoteemployee.ph/
201 - 500 Employees
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Job description

Remote Employee BPO has a great opportunity for you!

Role: Receptionist/Sales Consultant

Salary: Competitive Basic Salary

Benefits: HMO plus 2 free Dependents, P1,500 Rice Allowance, Night Differential.

Work Setup: Work from Home

Shift schedule: Monday to Friday, 8:00 p.m. to 5:00 a.m. Philippine Time



Job Duties and Responsibilities:

Client Interaction & Booking Management:

  • Answer calls, emails, and manage bookings through Meevo booking system and HubSpot CRM.
  • Provide detailed service information and assist clients with appointment scheduling.
  • Follow up on inquiries and manage appointments efficiently.
  • Handle membership inquiries and assist in client retention.



Sales & Customer Service:

  • Convert leads into bookings by explaining service benefits and offerings.
  • Upsell wellness treatments, packages, and memberships.
  • Provide exceptional customer service to ensure a premium spa experience.

Administrative & Support Tasks:

  • Maintain accurate client records and manage virtual phone systems.
  • Assist in tracking and reporting customer inquiries, sales, and bookings.
  • Collaborate with the team to optimize customer experience and sales strategies.

Qualifications:

  • Experience in reception, sales, or customer service (preferably in wellness, beauty, or healthcare).
  • Proficiency in HubSpot CRM, Meevo booking system, and virtual phone systems (or willingness to learn).
  • Strong communication and sales skills to convert leads and upsell services.
  • Knowledge of beauty, skincare, and wellness treatments is a plus.
  • Ability to multitask and work flexible shifts, including nights and weekends.



Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Scheduling
  • Multitasking
  • Collaboration
  • Communication

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