Offer summary

Qualifications:

Experience in technical support or customer service in the telecom industry., Familiarity with CRM systems and service request management., Strong communication skills for effective client interaction., Ability to work independently and manage time efficiently..

Key responsabilities:

Dispatch field technicians for service requests related to access control and security cameras.

Monitor and manage service requests through the company portal.

Log information into the CRM and maintain accurate records of customer interactions.

Provide quick solutions to client inquiries and coordinate with the team for smooth operations.

You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.

Job description