Offer summary

Qualifications:

Comfortable using technology and eager to learn new tools, Strong written and verbal communication skills, Attention to detail and commitment to accuracy, Previous experience in customer support, particularly in insurance, property management, or financial industry..

Key responsabilities:

Handle incoming calls, emails, and chats to provide exceptional service and support

Triage customer inquiries and document interactions in our CRM

Ensure data accuracy across systems

Multitask effectively in a fast-paced environment.

Job description

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

Requirements

Should be comfortable using technology and eager to learn new tools
Strong written and verbal communication skills
Attention to detail and commitment to accuracy
Able to handle multiple tasks in a fast-paced environment
Previous experience in customer support is required
Experience in the insurance, property management or financial industry is required

Required profile