Spanish Speaking Customer Service for Aviation Department

Patrique Mercier Recruitment is proud to assist in connecting talented individuals with exciting job opportunities in Greece. We are currently looking for a Spanish Speaking Customer Service representative to join the Aviation Department of a leading airline. This role presents an exciting opportunity for those with a passion for travel and customer service. As a member of the Aviation Department, you will provide top-notch support to Spanish-speaking clients, assisting them with inquiries related to flights, bookings, and other aviation services. If you thrive in a fast-paced environment and enjoy helping customers navigate their travel experiences, we invite you to apply!

Responsibilities

• Deliver exceptional customer service via phone, email, and chat to Spanish-speaking clients.
• Assist customers with inquiries regarding flight and booking information.
• Effectively resolve customer complaints and provide solutions to enhance satisfaction.
• Guide customers through the booking process and offer relevant information about aviation services.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery and overall customer experience.

Requirements

• Fluency in Spanish (both spoken and written) is essential.
• Strong verbal and written communication skills.
• Previous experience in customer service, ideally within the aviation sector, is preferred.
• Excellent problem-solving abilities and a commitment to customer satisfaction.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using digital tools and customer management systems.
• A genuine passion for travel and customer service.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )