Offer summary

Qualifications:

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish) and English is required., Excellent communication skills with a strong customer-oriented mindset., Prior experience in customer service is preferred but not essential., Strong problem-solving skills and ability to work in a fast-paced environment..

Key responsabilities:

Engage with Nordic-speaking customers through phone, email, and chat to assist with inquiries and resolve issues.

Deliver accurate information regarding products and services to enhance customer satisfaction.

Document customer interactions meticulously in our CRM system for quality tracking.

Collaborate with team members to continually improve service quality and operational efficiency.

Job description

Patrique Mercier Recruitment JP is excited to offer a fantastic opportunity for a Nordic Speaking Customer Representative in the beautiful city of Athens, Greece! This role is perfect for individuals fluent in Nordic languages who are eager to provide exceptional customer service and support.

As part of our dedicated team, you will interact with customers, address their inquiries, and ensure that they receive the highest level of service in a personalized manner. If you are looking to advance your career while enjoying a vibrant lifestyle in Athens, we encourage you to apply!

Key Responsibilities

Engage with Nordic-speaking customers through phone, email, and chat to assist with inquiries and resolve issues.
Deliver accurate information regarding products and services to enhance customer satisfaction.
Document customer interactions meticulously in our CRM system for quality tracking and service enhancement.
Collaborate with team members to continually improve service quality and operational efficiency.
Participate in training programs to expand your knowledge of products and customer service best practices.
Gather customer feedback and insights to support service improvement initiatives.

Requirements

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish) and English is required.
Prior experience in customer service is preferred but not essential; enthusiastic candidates are encouraged to apply.
Excellent communication skills with a strong customer-oriented mindset.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Strong problem-solving skills and a proactive approach to challenges.
A collaborative team player with the ability to work independently.
Willingness to relocate to Athens, Greece, and embrace a new cultural experience.

Benefits