Czech Speaking Customer Support Representative - Athens, Greece

Patrique Mercier Recruitment JP is seeking a motivated Czech Speaking Customer Support Representative to join our enthusiastic team in beautiful Athens, Greece!

This role is ideal for individuals who are passionate about customer service and want to make a difference in the lives of our Czech-speaking customers. You will be responsible for providing exceptional support, addressing inquiries, and ensuring that customers have a seamless experience with our products and services.

If you are eager to work in a collaborative and vibrant environment while helping customers, we encourage you to apply!

Key Responsibilities

• Deliver high-quality customer support to Czech-speaking clients through various communication channels including phone, email, and chat.
• Address customer inquiries related to products, services, and technical issues promptly and professionally.
• Effectively resolve customer complaints to foster a positive experience.
• Keep accurate records of customer interactions in the CRM system.
• Engage in ongoing training to stay updated on product knowledge and enhance your customer service skills.
• Collaborate with team members to share feedback and improve service delivery.
• Contribute to a positive work atmosphere and uphold company values in every interaction.

Requirements

• Fluency in Czech and English, both written and spoken.
• Strong customer service skills and a dedication to helping others.
• Prior experience in customer support is an advantage but not necessary.
• Excellent problem-solving abilities with a solution-oriented mindset.
• Positive attitude and strong interpersonal skills.
• Highly organized with attention to detail.
• Availability to work in Athens, Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Attractive Working Hours (Mo-Fr)
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )