Offer summary

Qualifications:

Fluent in Norwegian and English, both written and spoken., Strong problem-solving skills and a passion for technology., Excellent communication and interpersonal skills., Ability to work effectively in a fast-paced, team-oriented environment..

Key responsabilities:

Provide high-quality technical support to Norwegian-speaking customers via phone, email, and chat.

Troubleshoot and resolve product-related issues promptly and efficiently.

Educate customers on the features and benefits of e-commerce tools.

Accurately document customer interactions and resolutions in the CRM system.

Job description

Join Patrique Mercier Recruitment JP as an Entry Level Norwegian Technical Support Specialist for E-commerce Tools and unlock the opportunity to work in beautiful Greece! In this engaging position, you will provide technical assistance to Norwegian-speaking customers using various e-commerce tools. Your role is vital in ensuring customers can navigate and utilize these tools effectively, enhancing their online business experience. If you are passionate about technology and helping others, this is the perfect opportunity for you to grow your career in a new culture!

Responsibilities

Provide high-quality technical support to Norwegian-speaking customers via phone, email, and chat, focusing on e-commerce tools.
Troubleshoot and resolve product-related issues promptly and efficiently.
Educate customers on the features and benefits of e-commerce tools to maximize their usage and satisfaction.
Accurately document customer interactions and resolutions in the CRM system.
Collaborate with the support team to share knowledge and improve service delivery.
Participate in training sessions to expand your product knowledge and technical skills.
Provide feedback to help enhance customer service and operational processes.

Requirements

Fluent in Norwegian and English, both written and spoken.
Strong problem-solving skills and a passion for technology.
Excellent communication and interpersonal skills.
Prior experience in customer service or technical support is a plus, but not mandatory.
Ability to work effectively in a fast-paced, team-oriented environment.
A proactive and adaptable approach to challenges.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits