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Norwegian Speaking Technical Support Roles - Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Norwegian and English, both written and spoken., Strong communication and interpersonal skills focused on customer service., Prior experience in technical support or customer service is an advantage., Excellent problem-solving and troubleshooting abilities..

Key responsabilities:

  • Provide exceptional technical support to Norwegian-speaking customers through various communication channels.
  • Troubleshoot and resolve technical issues efficiently, ensuring customer satisfaction.
  • Document and track customer interactions and technical issues within the CRM system.
  • Collaborate with colleagues to improve service delivery and customer experience.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join Patrique Mercier Recruitment JP as a Norwegian-Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting role offers you the chance to work with a major tech company while enjoying the rich culture and beautiful landscapes of Greece. You will provide high-quality technical assistance to Norwegian-speaking customers, ensuring they receive prompt and effective solutions to their inquiries. Embrace this opportunity to thrive in a collaborative team environment, where your skills and passion for technology will be valued!

Responsibilities
  • Provide exceptional technical support to Norwegian-speaking customers through various communication channels including phone, email, and chat.
  • Troubleshoot and resolve technical issues efficiently, ensuring customer satisfaction.
  • Maintain a thorough understanding of the company’s products and services to offer accurate guidance.
  • Document and track customer interactions and technical issues within the CRM system.
  • Collaborate with colleagues to improve service delivery and customer experience.
  • Engage in continuous learning through training sessions to enhance your product knowledge.
  • Contribute insights for process improvements based on customer feedback.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Strong communication and interpersonal skills focused on customer service.
  • Prior experience in technical support or customer service is an advantage.
  • Excellent problem-solving and troubleshooting abilities.
  • Ability to work efficiently in a fast-paced environment.
  • A proactive, collaborative attitude with a passion for technology.
  • Willingness to relocate to Athens, Greece, and adapt to a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
NorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Collaboration
  • Communication
  • Problem Solving

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