Offer summary

Qualifications:

Fluency in Dutch and English is essential., Strong communication skills and a commitment to delivering excellent customer service., Ability to work effectively in a remote environment and manage time efficiently., Proactive and adaptable mindset with excellent interpersonal skills..

Key responsabilities:

Provide first-class customer service to Dutch-speaking clients through various communication channels.

Address customer queries and resolve issues promptly to guarantee high levels of satisfaction.

Document customer interactions thoroughly within the company's CRM system.

Collaborate with team members to enhance customer service delivery and share best practices.

Job description

Join Patrique Mercier Recruitment JP as a Remote Customer Service Agent for Dutch Speakers and enjoy the flexibility of working remotely while being supported by a paid relocation package to beautiful Greece! In this role, you will be the voice of exceptional customer service for our Dutch-speaking clients, assisting them with inquiries and ensuring their issues are resolved efficiently. If you’re ready to embrace a new lifestyle and culture while providing outstanding support in a remote capacity, this position is perfect for you!

Responsibilities

Provide first-class customer service to Dutch-speaking clients through various communication channels such as phone, email, and chat.
Address customer queries and resolve issues promptly to guarantee high levels of satisfaction.
Keep up-to-date with company products and services to offer accurate and helpful information to clients.
Document customer interactions thoroughly within the company's CRM system.
Collaborate with team members to enhance customer service delivery and share best practices.
Participate in training sessions to continually refine your skills and knowledge.
Provide feedback for improving processes and customer experiences.

Requirements

Fluency in Dutch and English is essential.
Strong communication skills and a commitment to delivering excellent customer service.
Ability to work effectively in a remote environment and manage time efficiently.
Prior experience in customer service is preferred but not mandatory.
Proactive, adaptable mindset with excellent interpersonal skills.
Willingness to relocate to Greece for initial integration and training.
A positive attitude and a genuine passion for helping customers.

Benefits