This is a remote position.
Manage branding and design projects in Asana, ensuring tasks, deadlines, and deliverables stay on track while creating and managing client portals for streamlined communication and project tracking. Assist with invoicing using Xero.
Coordinate with the team (Creative Director, Brand Strategist, Copywriter, Brand Designer, Website Designer) to keep projects moving. Follow up with team members and clients to prevent delays and resolve issues.
Keep clients informed with regular updates and clear next steps. Respond to client questions and concerns promptly, ensuring a smooth experience.
Continuously improve processes to enhance efficiency and client satisfaction.
2+ years of experience as a Project Manager in a creative agency or marketing team.
Fluent in English with excellent written and verbal communication.
Strong team player who collaborates well with clients and colleagues.
Strong proficiency in Asana.
Customer service mindset—ensuring clients always feel informed and supported.
Experience with email marketing & automation platforms
Comfortable with landing page builders & marketing tools
Takes initiative and thinks outside the box to improve processes.
Highly organized, detail-oriented, and proactive.
A transparent communicator who keeps stakeholders informed.
Operations-minded—able to keep things running efficiently.
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