Offer summary

Qualifications:

Proven experience as a Virtual Assistant or Administrative Assistant in a healthcare or dental clinic setting., Familiarity with dental or medical insurance claims processes and online insurance portals., Excellent verbal and written communication skills for professional interactions with insurers and patients., Strong organizational skills and proficiency in Microsoft Office Suite..

Key responsabilities:

Perform general administrative duties including managing appointments and patient records.

Submit and lodge dental insurance claims through online portals.

Contact insurance companies to follow up on pending or disputed claims.

Communicate with patients to clarify insurance-related questions and provide updates on claim statuses.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

Proven experience as a Virtual Assistant, Administrative Assistant, or similar role in a healthcare or dental clinic setting.
Familiarity with dental or medical insurance claims processes and online insurance portals.
Excellent verbal and written communication skills, particularly for professional interactions with insurers and patients.
Strong organizational skills and attention to detail. Ability to handle confidential patient information with discretion.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant administrative software.
Familiarity with Ringcentral.

Core responsibilities:

Administrative Support: Perform general administrative duties including managing appointments, patient records, and clinic-related documentation.
Insurance Claim Lodgement: Submit and lodge dental insurance claims through various online portals and ensure accurate entry of all relevant information.
Follow-up on Claims: Contact insurance companies to follow up on pending or disputed claims, ensuring timely resolution of issues.
Communications with Insurers: Call insurance companies to clarify claim statuses, address discrepancies, and gather necessary information to support the claim process.
Patient Assistance: Communicate with patients as needed to clarify insurance-related questions, assist with claims processing, and provide updates on claim statuses.
Document Management: Maintain organized records of all submitted claims, communications with insurers, and any other relevant documentation.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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