Offer summary

Qualifications:

Proficient in Microsoft Excel and other Microsoft Office tools., Strong data analysis and data entry skills., Excellent organizational skills with the ability to manage multiple tasks., Effective oral and written communication skills..

Key responsabilities:

Board merchants to Banks and assist with related issues.

Identify and resolve problems and delays in the boarding process.

Provide timely communication to internal teams and customers.

Maintain Bank boarding procedures and suggest process improvements.

Job description

Description

BlueSnap is a rapid-growth international FinTech company, headquartered in Waltham, MA, with offices in Israel, Ireland, and the UK. We are thrilled to be one of the fastest growing companies in the payments industry. Our team works collaboratively building a world-class payments orchestration platform that provides our clients with extensive capabilities, technologies, and services to accept payments in an optimized fashion.

BlueSnap is looking for an Onboarding Operations Analyst who will board merchants to our Acquiring Banks and non-Card Payment Networks.

Responsibilities:

Board merchants to our Banks and provide support for any issues related to Bank boarding
Identify and resolve problems and possible delays in a timely manner, both internally and with our Banks
Provides timely and accurate information/communication to all internal teams and customers
Provides appropriate feedback regarding escalated concerns
Assist in maintaining all Bank boarding procedures and suggesting improvements to the process
Co-ordinate with team members and internal teams to work on boarding requests within the SLAs

Qualifications:

Proficient in Microsoft Excel and all other Microsoft Office tools (Word, PowerPoint, etc.)
Proficient in data analysis and data entry
Ability to stay organized and handle multiple tasks/projects during the workday
Ability to work quickly and accurately under pressure
Excellent oral anbd written communicator
Ability to follow complex instructions in order to onboard merchants correctly
Additional experience that is valued but not required: Salesforce, Oracle BIIEE, Zendesk, payments, fintech, data entry or compliance

As an eligible full-time BlueSnap team member you will receive a competitive salary, along with an excellent benefits package which will include BlueCross BlueShield medical and dental insurance, FSA, HRA, vision, life, disability and more! You will have the opportunity to save for retirement through our 401K plan which includes a generous company match. We find some of our best team members through employee referrals, which is why we provide you with the opportunity to earn significant referral bonuses. In addition, we provide our team members with a PTO plan that will help you enjoy nice work/life balance. These are just a few of the great benefits we offer. We look forward telling you more during the interview process with BlueSnap!

BlueSnap is an equal opportunity employer. We celebrate differences in both background and perspective. All our applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We support equality of treatment in employment and are committed to having procedures to determine equal pay for our employees that do not discriminate and are free from bias.

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