Engineering Manager, Apps & Solutions (Western Canada)

• Build great solutions for our customers – you'll be directly responsible for the delivery of a product roadmap for one or more customers, leveraging both League's platform of capabilities and solution-specific development work. 
• Lead the way – you'll be the technical lead on a customer project, and be responsible for the definition and delivery of a solution, as well as work with customers to effectively test and launch software to end users.
• Deliver high quality software on tight timelines – You'll manage your team's sprints and backlog to deliver software features and fixes on agreed-upon customer timelines. You'll review the work from your development team to ensure we deliver high quality  software solutions to our customers.
• Manage and grow your team – you'll proactively work to make sure your development team is unblocked and prepared to meet delivery timelines, and be responsible for the success of new team members and their continued career growth at League.
• Identify risks and escalate – when project dependencies or internal roadblocks put a project at risk, you will work with League's leadership team to communicate the problem, and identify and decide on a plan to manage those risks.
• Balance now with later – You'll work with your engineering team to identify areas where investments in our software now can pay off for future solution development, while continuing to meet the timelines we've agreed on with our customers.
• Shape our product and engineering vision – You and your team are the front line in evaluating how our platform solves the technical needs of our customers applications and solutions, and you'll provide this feedback to our R&D engineering teams to enhance our platform for our entire customer base.
• Scope and plan future work – Work with product, customer strategy, and engineering leadership to scope and plan upcoming work for current and prospective customers.
• Communicate with customers – Work with project management org to coordinate shared delivery timelines, communicate project risks, and give updates to our customers on progress.

About You:

• Experience building software applications, ideally with experience working in complex enterprise or healthcare environments
• Experience leading and managing a software development team
• Experience delivering software with agile software development practices, ideally as a team within a larger organization
• Experience with automated and manual software testing methodologies, ideally with a QA team in partnership
• Experience managing customer relationships, including communicating timelines, discussing technical approaches and challenges, and communicating delivery risks over the course of a project.
• Expert at balancing client requests with organizational goals.
• Ability to quickly learn and gain proficiency in areas with limited experience
• You thrive in a fast paced environment where priorities rapidly shift and needs often compete.

Security-Related Responsibilities

• Compliance with Information Security Policies
• Compliance with League’s secure coding practice
• Ensure access management is performed in compliance with the employee's role and responsibilities
• Responsibility and accountability for executing League's policies and procedures within the department/ team
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations