Contract Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Contract Manager is responsible for ensuring that business and legal operations of the organization are handled within Comcast Business guidelines and procedures. Provides legal advice and guidance to internal and external staff and executives in contract negotiations and compliance, product development and operations. Has in- depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

The Contract Manager role will be virtually based in the U.S. with no anticipated travel.

Job Description

Core Responsibilities

• Receives contract escalations via web-based tools or e-mail and processes contract agreements/solutions through to signature.
• Performs routine collaboration with Sales professionals in support of revenue generation (daily expectation is for the highest levels of internal/external customer service).
• Works on a team with similarly skilled Contracts Managers in an extremely collaborative environment.
• Contract Review responsibilities include examination and drafting of contracts including, but not limited to: master services agreements, statement(s) of work, change requests, special provisions, alternative terms, and pricing; all in compliance with corporate policies and business procedures and in collaboration with Comcast legal.
• Drives the negotiation of MSA (Terms & Conditions), SOW’s, Sales Orders, RFP’s, pricing, and Product Specific documents.
• Ability to process complex legal and business terms in the formulation of negotiation strategies in furtherance of revenue generation.
• Provides continuous counsel and guidance on legal matters and on legal implications of matters.
• Acts as initial point of contact for internal teams concerning legal aspects and interpretation of contracts.
• Manages high volume of projects as assigned.
• Works to establish processes that will create efficiencies.
• Creates, updates and preserves important corporate records.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications

• Juris Doctor (JD) preferred
• 2 - 4 years related experience working with commercial contracts desired.
• Demonstrated creativity in approach to legal language, processes, and solutions.
• Proficient in redlining documents and creating comparisons of redlines using Microsoft Word.
• Knowledge of customer telecom/cable/technical industries a plus.
• Previous contracts manager or paralegal experience preferred.
• Ability to project manage a queue containing a high volume of contracts at any given time.
• View tight deadlines/pressure as an opportunity to show leadership and flourish.
• Sufficient professional confidence so as to advise internal executives as well as negotiate with customer Counsel as may be needed.
• Strong attention to detail.
• Open to feedback and comfortable working in a team environment.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Contract Administration, Contract Negotiations, Standards Compliance

Compensation

National Pay Range: $55,124.31 USD-$129,197.61 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.