Overview:
Omni Interactions is looking for a fully remote Reporting Analyst, who will be working as a contractor in Guatemala, to join our finance staff. In this role, you'll be key to taking data sets from both Omni and our clients and putting them together in a useable way. Your reports will be used to drive the business forward!
Who is Omni? Omni is a remote, work-from-home customer service gig platform. Omni partners with Gig Brand Ambassadors (GBAs), who are independent contractors that have specialized skills and represent brands across multiple channels, such as: email, text, phone, chat, and AI bot.
Why is this role a great opportunity?
You will enhance your knowledge of all aspects of the BPO business and build relationships with multiple departments. You will help participate in the design, testing, implementation, and review of complex data sets, reporting systems, and data visualizations. This skill set is easily transferable in multiple areas of work. If you're someone who loves diving into details, analyzing data, and making sure data is understood in a useable way, this is the opportunity for you!
Summary
As a Reporting Analyst, you'll dive into all client and Omni provided data, understanding what it all means, and using Microsoft PowerBI, build reports that are easy to understand and meet the needs of the end users. You will have amazing communication skills, both written and verbal, helping offer guidance to users by turning data into discussion points and offer suggestions to improve on the reporting needs of the organization.
Tasks You’ll be Performing in this Role
Skills Desired for someone in this role:
Why work in the Omniverse:
We’re a collection of thinkers & doers who are always looking ahead to what we can do better. We’re always challenging ourselves to reimagine what’s possible. How? Not by using buzzwords, but by using creative solutions, automation, and connection.
Hourly rate and Benefits:
Do you have the vision & drive? Join the Omniverse and change the world!
To join the Omniverse, apply now!
NOTE: Please make sure your resume reflects all the requirements and skills listed in the above description. If your resume does not reflect you have work experience in the requested areas, your application may not be processed.
Omni is only able to accept applications for this opportunity in Guatemala.
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