Offer summary

Qualifications:

Bachelor's degree in a relevant field such as Business Administration or Information Technology., Experience with EHR clinical and business applications is essential., Strong analytical skills and ability to document workflows and specifications., Excellent communication skills for user training and project status updates..

Key responsabilities:

Collaborate with users and leadership to modify procedures related to EHR applications.

Prepare requirements definitions and assist in testing and user acceptance processes.

Document workflows, user manuals, and maintain product documentation.

Monitor post-implementation issues and communicate project status to users.

Job description

Job Description:
·Works with users and leadership to develop and/or modify procedures because of workflow process changes related to EHR clinical and business application use. Effectively explains the functioning of the assigned EHR applications and related systems to the users. Assists users with using the full functionality of the applications.
·Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition. Assists in the development of effective unit, integration, system, and end-user acceptance testing through execution of the tests and tracking of problem reports.
·Works with users and team members to set priority for user requests and reviews and clarifies user requests. Assists with impact analysis.
·Documents current workflows, specifications, user manuals, procedures, and other relevant information. Completes all change and quality control documentation using department standards
·Participates in testing, user training and results evaluation. Tracks standardized projects, with appropriate assistance from team/technical staff, for the Epic application areas involved and keeps users and management informed on progress and potential delays.
·Monitors and documents post-implementation problems and revision requests. Identifies ongoing application system issues for all assigned applications and communicates patterns to Sr./Lead Application Product Analyst.
·Maintains product documentation including requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines. Assists in the appropriate completion of all change and quality control documentation using department standards.
·Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications.
·Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications. Assists with the scheduling and managing application version upgrades for assigned systems.
·Participates in the maintenance, enhancement, and interface of assigned applications. Troubleshoots and resolve user problems.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is (Hourly Rate $70.00/Hour TO $80.00/Hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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