Offer summary

Qualifications:

1+ years experience as a medical receptionist, Familiarity with medical terminology and health insurance processes, Excellent verbal and written communication skills, Strong attention to detail and ability to multitask..

Key responsabilities:

Greet patients and handle incoming medical billing calls.

Interpret patient billing ledgers and communicate findings to patients.

Review and assign billing correspondence to appropriate staff members.

Gather patient information for email assignments and transfer calls as needed.

Job description

This is a remote position.

Monday - Friday, 8:00 AM - 4:30 PM Florida Time with a 30-minute unpaid break (40 hours per week)

Client Timezone: Florida Time

Job Description

As a medical receptionist, you will be the first point of contact for patients, delivering excellent customer service. You will engage with patients for billing inquiries and concerns to support the medical billing team. This role is for you if you enjoy helping people and possess strong communication skills.

Responsibilities
Greet patients and insurance carriers for incoming medical billing calls.

Demonstrate the ability to interpret the patient billing ledger and communicate findings to the patient.

Review billing correspondence and assign it to the appropriate staff member.

Gather necessary information from the patient to formulate an email for assignment to the appropriate staff.

Transfer calls to the relevant staff members regarding billing inquiries.

Requirements

Requirements
1+ years experience as a medical receptionist
Familiar with common medical terms, health insurance, and the process of obtaining authorizations for office visits, procedures and/or injections
Warm, patient-focused phone manner
Able to quickly learn new software

Excellent verbal and written communication skills

Strong attention to detail and accurate data entry

Ability to multitask and prioritize tasks

Knowledge of excel
Fluent in English
Comfortable working Monday-Friday, 8am-4:30pm Eastern Time

Independent Contractor Perks