NetSuite System Administrator

About Crownpeak

At Crownpeak, we provide a cutting-edge, composable Digital Experience Platform (DXP) that helps global enterprise and retail organizations enhance their digital presence and drive growth. Our platform enables the rapid creation of tailored digital experiences through the combination and orchestration of best-in-class content marketing tools, resulting in powerful customer engagement and long-term loyalty. 

Our solution is unique in that it’s designed to streamline and accelerate marketing and IT workflows, allowing teams to efficiently deliver and manage end-to-end digital experiences to any touchpoint, device or channel from the start, faster than ever before. 

Our mission is to revolutionize the digital landscape for global enterprises and retail organizations. We do this by providing a customizable and composable platform that seamlessly blends speed, simplicity, and adaptability in crafting unique, accessible digital experiences that align with the evolving needs of their customers. Our ultimate goal is to drive customer satisfaction and loyalty through unparalleled digital experiences.

Our vision is to transform the digital realm by crafting a platform that embodies speed, simplicity, and adaptability. We aim to empower businesses to effortlessly respond to the ever-changing demands of their customers, promoting inclusivity through exceptional digital experiences. 
Join us and make an immediate impact in the digital world.
 
What’s the role?

The NetSuite System Administrator will be responsible for the day-to-day management, configuration, and optimization of Crownpeak's NetSuite environment. This role will ensure the platform is running efficiently, support end-users, and implement system enhancements to improve business processes. The ideal candidate will have a strong technical background in NetSuite, excellent problem-solving skills, and the ability to work collaboratively across teams.

What will you do

• System Administration
  • Manage and maintain the NetSuite platform, including user roles, permissions and system configurations
  • Monitor system performance, troubleshoot issues, and ensure data integrity
  • Perform regular system updates, patches and upgrades
• User Support and Training
  • Provide technical support to end-users, resolving issues related to NetSuite functionality
  • Develop and deliver training materials and sessions to ensure users are proficient in NetSuite
• Customisation and Optimisation
  • Customise NetSuite to meet business requirements, including creating custom fields, forms, records and workflows.
  • Optimise existing processes and workflows to improve efficiency and user experience
• Integration and Data Management
  • Manage integrations between NetSuite and other systems (e.g. Salesforce, Concur, CRM, ERP, etc.)
  • Oversee data imports, exports, and migrations, ensuring accuracy and completeness
• Reporting and Analytics
  • Develop and maintain custom reports, saved searches, and dashboards to support business decision-making
  • Provide insights and recommendations based on data analysis
• Compliance and Security
  • Ensure NetSuite complies with company policies and regulatory requirements
  • Implement and maintain security best practices to protect sensitive data
• Project Management
  • Lead and participate in NetSuite-related projects, including new implementations, enhancements and process improvements
  • Collaborate with cross-functional teams to gather requirements and deliver solutions.

Who are you?

• Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field
• Minimum 3 years of experience as a NetSuite Administrator or in a similar role
  
• Proficiency in NetSuite ERP, including SuiteBuilder, SuiteFlow and SuiteScript
• Strong understanding of NetSuite modules (e.g. Financials, CRM, Order Management, etc.)
• Experience with NetSuite integrations and third-party tools
  
• Excellent problem solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-oriented with a focus on accuracy and quality.

It would also be a plus if you had:

• NetSuite Administrator Certification is strongly preferred
• Knowledge of SQL, JavaScript and other scripting languages
• Experience working in a SaaS or technology-driven company
• Strong technical and systems integration background
• Extensive experience with leading financial systems consolidation projects
• Knowledge of Agile or Scrum methodologies

Our Culture

We offer competitive salaries, great colleagues and excellent benefits.

We strive for success, are always pushing to do better, and work with pride and purpose together. You can see them in action in all aspects of our everyday work.

Today we are a 350+ team headquartered in the US with offices in Colorado, London, Paris, Amsterdam, Dortmund, Sofia nad Sydney.

Check out more about life as a Crownpeep on Linkedin and Instagram @crownpeak.

Crownpeak is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives.

Crownpeak celebrates all talents. All of our positions are open to people with disabilities and we give them the means and opportunity to express all of their skills.

*By applying for this position, you are agreeing to our Candidate Privacy