Account Manager - Life Sciences

We Are:

Accenture Song Life Sciences— a new breed of agency that believes that better experiences lead to better health. Our team focuses on creating experiences that empower people to take greater ownership of their health and improve the pathway to care for patients, caregivers and healthcare professionals.  

Join our team of curious and collaborative life sciences strategists, creatives, experience designers, technologists, and data scientists to drive customer success and business results globally at scale. We craft impactful marketing activations inside world-class customer experiences by focusing on driving brand and demand across every touchpoint. If you’re passionate about audience and content strategies, websites, portals and engagement platforms, creative campaigns and lifecycle marketing and more – and have expertise in Account and Project Management for the life sciences sector, join us. In combination with all other Accenture Interactive groups, we are “The Experience Agency.”

You Are:

As an Account Manager you will work within our Business Services Department in the creation and rollout of customer experience solutions and digital marketing strategies tightly integrated with our clients’ business objectives. Our Account Managers have the opportunity to flex across both Client Services and Project Management, and are responsible for building and maintaining relationships with client stakeholders while managing digital projects across multiple accounts and supporting development of existing and new Life Sciences accounts, as well as growing new opportunities for Accenture to provide value. 

If you have a passion for making a difference in patients’ lives, and can thrive in a fluid, fast-paced, energetic environment, we’d love to talk to you!

The Work: 

• Manage and build long-term Life Sciences client relationships by delivering best-in-class digital services.

• Draft Scopes of Works with cross-functional teams. 
• Work with cross-department Subject Matter Experts to develop marketing/media/creative strategies for clients.
• Define project scope based on client needs and requirements.
• Create and execute project plans; identify resources needed, assign individual responsibilities, and revise, as appropriate, to meet changing needs and requirements.
• Write briefs for the internal creative and marketing teams.
• Act as the main point of contact for clients during the project lifecycle 
• Manage medical, legal, medical review organization and submissions for FDA.
• Ensure on-budget and on-time high-quality project deliverables.
• Grow revenue within existing accounts and maintain account targets.

Here’s What You Need: 

•  Minimum 5 years of account or project management experience in digital channels, or comparable experience in client services, public relations or project management experience.
• Experience with managing programs in a regulated industry – ideally pharmaceuticals or MedTech.
• Understanding of and hands-on experience across channels such as interactive media, web site planning, design and development, user experience, mobile, responsive design, mobile app design, motion design/video, print, or content production.
• Curiosity and passion for analytics and emerging digital trends and tools.
• Bachelor’s degree in marketing or communication or equivalent (minimum 12 years) work experience 
• An understanding or interest in engaging healthcare professionals and patient audiences to motivate and drive action and engagement.

Bonus Points If:

• Experienced in Life Sciences principles, e.g. MLR review processes and requirements, Fair Balance, branded vs. unbranded restrictions, etc. 
• Fluency in digital media channels including Paid Search, Search Engine Optimization, Programmatic Media, Video Marketing, Social Media, etc.
• Experience in Oncology, Neurology, Rare Disease, Patient Services, Vaccines or related areas. 
• Project management experience, preferably on website design/development or digital marketing projects.
• Familiarity with Agile design and development methodologies.
• Familiarity with modular content or content production.
• Familiarity with multi-channel data integrations for analytics and insights generation a plus.
• Superb attention to detail and organization skills.
• High responsiveness to a changing landscape of priorities, timelines, and client requirements.
• Outstanding interpersonal, written and presentation skills.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                   Annual Salary Range

California                                          $73,800 to $182,600

Colorado                                           $73,800 to $157,800

District of Columbia                      $78,500 to $168,000

Illinois                                               $68,300 to $157,800

Minnesota                                        $73,800 to $157,800

Maryland                                          $68,300 to $146,100

New York                                          $68,300 to $182,600

Washington                                      $78,500 to $168,000

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com