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Portuguese VRI/OPI Interpreter

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluent in English and native in Portuguese., 1+ years of telephone interpretation experience is a plus., Good knowledge of medical and legal terminology is beneficial., High emotional intelligence and strong communication skills are essential..

Key responsabilities:

  • Answer calls professionally and adhere to the Interpreter's code of conduct.
  • Render accurate and complete interpretation without adding or omitting information.
  • Facilitate communication between Limited English Proficient individuals and clients.
  • Communicate and report to the team leader while complying with dress code requirements.

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Kalamcx SME https://www.kalam.cx/
51 - 200 Employees
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Job description

This is a remote position.

  • Answer calls professionally, acting according to the Interpreter's code of conduct.
  • Be always prepared to take notes during a call.
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). -You will be trained for that.
  • Rendering all messages accurately and completely, without adding, omitting, or substituting.
  • Provide the highest level of customer service during interpreting
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
  • Go into internal professional training.
  • Be eager to get new professional certifications.
  • Communicate and report to your team leader.
  • Comply with dress code requirements for video remote interpreting.

Requirements

  • Fluent in source language (English) and Native in target language "Portuguese".
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory.
  • Good knowledge of medical terminology is a plus, but not mandatory.
  • Awareness in legal terminology is a plus.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • High school diploma in your native language.
  • High emotional intelligence and tolerance to different cultures.
  • High level of communication, listening, note-taking, and memory retention skills.

Technical requirements:

As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure that your home office will work effectively.

Internet

  • Dedicated high-speed, private, and secured internet connection.
  • Minimum download speed 10 Mbps (megabits per second)
  • Minimum upload speed 5 Mbps (megabits per second)
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed)

Systems

  • Minimum Windows 10 operating system
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
  • 8 GB RAM minimum

Equipment

  • Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • External monitors and connectors (if applicable).
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Power adapter plugged in and not operating on battery.
  • Chromebook, or Mac is not allowed.
  • USB Headphones Use a noise canceling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

Benefits

  • Fully remote position with a clear schedule.
  • Full-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.

Required profile

Experience

Spoken language(s):
EnglishPortuguese
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork

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