Full Revenue Cycle Specialist

IT’S MORE THAN A JOB. IT’S A CALLING.

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.

Transforming lives is our life’s work.

• CARING & SUPPORTIVE CULTURE: We support you so you can support our patients. Our positive environment is complemented by an engaging wellness program, volunteer events, team activities and more.
• UNPARALLELED GROWTH OPPORTUNITIES: We offer clear paths for career advancement at every level, fostering your professional development and personal growth.
• BALANCED LIFESTYLE: Achieve professional fulfillment while nurturing a healthy work-life balance, free from weekend or evening hours. We understand the importance of both professional fulfillment and personal well-being.
• COLLABORATIVE TEAM: Join forces with a diverse team of top-notch behavioral health professionals, support staff and empowering leadership. Together, we work towards transforming the lives of our patients.
• IMPRESSIVE RETENTION RATES: Our compassionate, welcoming approach has helped us earn a higher-than-average provider retention rate of 88%.
• COMPREHENSIVE BENEFITS: We prioritize your overall well-being and financial security. Enjoy a full suite of competitive benefits, including medical, dental, fertility, retirement, wellness, profit sharing and more.
  • Hourly Compensation: $22.00 - $25.00 Depending on Experience

Position Overview: The Full Revenue Cycle Specialist is responsible for supporting all teams within the revenue cycle including, but not limited to, eligibility, payment posting, insurance follow-up, and denial appeals.

Essential Responsibilities:

• Support all RCM sub-teams as directed by Sr. Director of RCM
• Confirms patient insurance verification and eligibility.
• Evaluate insurance contracts in place to determine patient financial liability.
• Pulls medical records as needed.
• Posts manual/electronic payments and adjustments in EMR system.
• Responsible for ad hoc RCM projects as assigned
• Assists with follow-up and denial team overflow
• Review claims for coding, documentation, and billing
• Corresponds with patients to establish payment plans on large balances.

Supervisory or Managerial Responsibility: 

• None

Other Duties:

• Other duties as assigned by management.

Minimum Qualifications:

• High school diploma or general education degree (GED) required. Associates degree preferred.
• Minimum of three years’ experience in a healthcare or insurance company setting. Experience with insurance verification and benefit sharing preferred.
• Experience with Microsoft Office Suite required.

Location: Remote

Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

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