Offer summary

Qualifications:

2 to 4 years of experience in Automation Engineering or a related field., Proficiency in RPA robotics and automation-related programming languages like Python and SQL., Strong background in helpdesk ticketing environments and familiarity with ITIL policies., Excellent problem-solving, analytical, and communication skills..

Key responsabilities:

Design, develop, test, and maintain automated systems to improve efficiency and productivity.

Address issues with automated processes and make necessary adjustments for smooth operation.

Create and test automation solutions using JavaScript, Python, and VBScript.

Provide excellent customer service and support in a rotational shift role.

Job description

Role Overview:

Key role in designing, developing, testing, and maintaining automated systems to improve efficiency, accuracy, and productivity.

About the role :

The ideal person for this role should have strong background in various skills and technologies for Rotational Shift role. They should be proficient with Windows 10/11, OS, and mobile devices, including both Android and iOS. It's essential that they have experience working in a helpdesk ticketing environment and are familiar with ITIL policies and procedures, particularly in incident, request, knowledge, and problem management. Experience with Office 365 administration and its applications like Word, Excel, PowerPoint, and Outlook is also highly desirable.
We're looking for someone who can enable the smooth creation, testing, and incorporation of automation tools to enhance our business operations. They should be capable of addressing any issues with automated processes to ensure they run smoothly and efficiently, making adjustments as necessary.
The candidate should have experience in creating and testing automation solutions using JavaScript, Python, and VBScript, along with Power Automate, MS Copilot, and RPA platforms such as Automation Anywhere (A360). A basic understanding of any RDBMS, such as SQL, would be beneficial.
Excellent customer service skills are necessary, and we're looking for someone who brings an enthusiastic and 'can-do' attitude to their work.

About you:

We are looking for 2 to 4 years of candidates Automation Engineering or a related field.
Proven experience in process automation, Proficiency in RPA robotics is essential. Knowledge of Python, SQL, or other automation-related programming languages is also a must.
The ideal candidate should possess excellent problem-solving, analytical, troubleshooting, and strong communication skills.
Certification in automation systems or process control would be a plus.

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Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Bonus Program
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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