German Speaking IT Support Specialist - Greece

Patrique Mercier Recruitment is delighted to present an exciting opportunity for a German Speaking IT Support Specialist to join our dynamic team in Greece! This role is ideal for tech-savvy professionals who excel in customer service and enjoy resolving technical challenges.

As an IT Support Specialist, you will utilize your German language skills to assist customers with a wide range of IT-related queries. Your goal will be to provide timely and effective solutions, ensuring a seamless user experience.

This position not only offers a chance to further your career but also allows you to immerse yourself in the vibrant culture of Greece!

Responsibilities

• Deliver outstanding IT support to German-speaking clients via various communication channels.
• Diagnose and troubleshoot hardware, software, and networking issues efficiently.
• Maintain detailed records of customer interactions and support activities.
• Collaborate with colleagues to ensure comprehensive resolutions for customer inquiries.
• Stay updated on product features and enhancements to provide accurate support.
• Participate in ongoing training to develop your technical skills further.

Requirements

• Fluency in German and English, both written and spoken.
• Prior experience in IT support or a related technical field is advantageous.
• Strong problem-solving and analytical skills.
• Exceptional communication and interpersonal abilities.
• Capability to work autonomously as well as part of a team.
• Proficient in various operating systems and software applications.
• Familiarity with support tools and platforms.
• Detail-oriented with a focus on providing high-quality customer service.
• Adaptability to thrive in a fast-paced environment.
• Valid EU Passport or ID is required.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )