Senior Account Manager, Nutrition

ROLE PURPOSE

Our Account Manager position requires a sales executive who has in-depth knowledge of the food & beverage or nutrition industry and can draw on relevant market insights and category trends which drive their customer’s new product innovation. This role is responsible for establishing and cultivating professional relationships internally and with current/future customers, sustaining critical core business, and generating a healthy pipeline filled with mutually beneficial strategic projects.

MAIN ACCOUNTABILITIES

• Cultivate customer relationships relevant to our category strategy, including leadership in contract execution and deliverables that will contribute to our Annual Operating Plan, development and delivery of balanced pipeline opportunities through campaign/prospecting efforts, while proactively leading day to day business needs
• Evolve Customer Intimacy by gaining insights to best support customer’s short/mid/longer term business objectives, innovation agenda, challenges – liaising between our customer and internal teams (category strategy, technical service, customer service, and internal operations team) to improve overall customer satisfaction
• Collaborate both with customer and internally to align on monthly forecasts by SKU, understanding any production seasonality for our customer, and working closely with the NOAM demand planner to ensure the data is captured within our SAP demand planning system accurately
• Gather and inform key T&L stakeholders of relevant customer insights via Salesforce.com CRM updates (Call Reports, Pipeline Opportunities, Contracting Updates, Lead Management, Active Contact Database), to ensure alignment on key initiatives while working to strengthen relationship network between functions of both organizations
• Visible contributor at virtual business sharing sessions, category team meetings, industry conferences, and regional sales meetings

PERFORMANCE MEASURES

• The incumbent will be measured against site EHS and Leadership goals.

COMPETENCIES

• An exhibited dedication to safety and commitment to making safety a number one priority.
• Experienced account/relationship management executive with professional maturity around negotiation, track record of success, identifying opportunities, forecast capability, full pricing creation, strategic account planning, deep understanding of strategy and execution with consideration of the big picture
• Highly organized, with the ability to effectively manage multiple projects and initiatives simultaneously – with the ability to navigate a highly matrixed environment, and communicate customer needs and market insights to internal departments
• Outstanding communications, presentation, and interpersonal skills, developed financial acumen (understanding the details of holistic business financial performance, risks & opportunity impacts, advanced mathematic conversion acumen – units of measure, currencies, etc)
• Visible leader both internally and externally with demonstrated organizational savvy

QUALIFICATIONS

• 10 plus years of Food Ingredient sales experience and with managing large accounts as a current or future next career step
• Having Technical Background in Food Science is beneficial but not necessary
• Bachelor Degree
• Willingness to travel up to 50% (combination road and air)
• Preferably located on the East Coast – Home-based office

EXPERIENCE

• Experience with gathering insights that drive customer’s volume requirements, and factor into Monthly Demand Planning accuracy, by Product SKU
• Portfolio/Product Line management
• Problem solving mentality, desire to identify solutions and lead business “experiments”
• Experienced contributor, with interest to proactively drive positive organizational/team culture initiatives

SKILLS / KNOWLEDGE

• Safety-first mindset and learning agility (including EHSQS and other concepts which may evolve through time)

Tate & Lyle complies with all local/state regulations requiring salary range transparency.

When determining final compensation, we take into consideration: skillset, job scope, knowledge, prior experience, cost of living, market data, budget availability, and other factors as permitted by law.

The pay range for this position is: $122,800 - $168,000.

In addition to competitive pay, we offer a comprehensive Total Rewards package that includes but is not limited to:

• Medical, Dental, Vision coverages
• Paid time off package, including vacation, sick time, and 16 weeks of paid parental leave
• 401K with company match
• Company paid life insurance
• Additional benefits at not cost to employee such as:  Lifestyle Spending Account, Identity Theft protection, Employee Assistance Program, telemedicine and more!

In addition to your Total Rewards, culture and ED&I are very important to Tate & Lyle.  We offer multiple Employee Resource Groups (ERGs) that support various communities.

California Consumer Privacy Act ("CCPA")

The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.