Senior Health Care Data Analyst - Delta Dental of MA

LOCATION: Remote                                                                                                                                              

About Us:

At Delta Dental of Massachusetts, our mission is to advance oral health for a healthier tomorrow. We envision a future where optimal oral health is the cornerstone of overall well-being. We push boundaries, embrace new opportunities, and work to create an environment that empowers greater access to more patient-centric, equitable outcomes, and value.

Job Summary:

Our Senior Health Care Data Analyst plays a pivotal role at Delta Dental of Massachusetts, performing research and analysis of complex data including patient oral health, provider network performance and sales analytics.  Our Senior Health Care Data Analyst is naturally curious and enjoys data exploration to uncover business insights and designs actionable dashboards to support numerous departments.

What You'll Bring:

• Expertise: You excel in exploration and analyses of data, business intelligence (BI) tools, and data visualization. Your experience is marked by a track record of delivering impactful business insights.
• Collaboration: You are committed to cross functional partnerships with business experts to enable data driven decisions. You are intellectually curious and take the initiative to learn new skills and share your knowledge and expertise throughout the organization. 
• Communication:  Your skills include presenting technical findings to leadership teams in written and visual formats. 
• Value:  You support democratization of data among key stake holders and create self-serve data visualization tools that enable business decision making.

Key Responsibilities:

• Partner with subject matter experts and clinical teams to enable data-driven decisions.
• Access data warehouse and other data sources to deliver impactful business insights and recommendations.
• Lead analytics projects, including understanding the business issue, data preparation, analysis, and presentation.
• Use analytics tools to develop and implement interactive dashboards for both internal and external users. 
• Provide user training and support for data visualization tools and software.
• Participate in the development and maintenance of data and analytics standards for the organization. 
• Participate in special projects as needed or requested.

Job Qualifications:

Required:

• Bachelor’s Degree in Computer Science, Statistics, Mathematics, Finance, Economics, or related field.
• 5+ years of experience in analyses, and BI visualization tools.
• Advanced SQL experience.
• Advanced Excel experience.
• Demonstrated ability to analyze and solve complex problems.
• Independent, collaborative self-starter.
• Strong customer service and communication skills.

Preferred:

• Experience with Sigma (or similar BI tool), Snowflake and R.
• Experience with dental or healthcare provider or payer data.
• Foundation in statistical theory and practice.
• Experience with Agile project management.

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we look forward to reviewing your application and getting to know you better.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform this position. 

** In accordance with Delta Dental of Massachusetts’ Compliance Plan, all employees must conduct Delta Dental of Massachusetts business and activities in accordance with applicable laws, regulations, professional standards, and ethical standards and report potential compliance or ethical issues to Delta Dental of Massachusetts’ designated Compliance Officer. ** 

Delta Dental of Massachusetts’ Affirmative Action Program affirms our commitment to make reasonable accommodations for known physical or mental limitations of otherwise qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business and activities. Please see People and Culture for additional information regarding this program.