Offer summary

Qualifications:

Proven experience in account management or a related field., Strong leadership and team development skills., Excellent communication and interpersonal abilities., Ability to implement operational excellence and continuous improvement initiatives..

Key responsabilities:

Execute service delivery and communicate the vision for client service.

Empower and enable the team to achieve operational goals.

Implement optimized cost to serve models.

Focus on continuous improvement and team development.

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

Job description

This role will be responsible for executing service delivery at Williams Lea. The Senior Account Manager will communicate a vision for how WL best serves our clients across multiple service offerings and empower and enable their team to bring that vision to life. The role focuses on delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team development.

Required profile

Experience

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Other Skills

Team Building
Communication

Are you interested?

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