Customer Support Engineer (m/f/d)
Offer summary
Qualifications:
Degree in electrical engineering, electronics, physics, mechatronics, or a comparable field., 3 years of experience in field service of analysis systems., Strong communication skills and goal-oriented approach., Very good knowledge of spoken and written English, with additional German language skills preferred..Key responsabilities:
- Responsible for the installation, maintenance, and repair of measurement systems.
- Configure computer systems and software for optimal performance.
- Provide technical support and service to clients in various industries.
- Travel locally and abroad as required for service and support activities.
Job description
Job title: Customer Support Engineer (m/f/d)
Location: Germany (Home Office Based)
Malvern Panalytical is the world's leading provider of laboratory and process measurement technology. Our devices are used in quality control, process control and R&D for structural, element and physical analysis. The areas of application range from building materials and metals to pharmaceutical and biotechnological products and nanomaterials. Our clients in the field of R&D are mainly customers in the academic environment (chemistry, biology, geology, mineralogy, crystallography, physics, materials science, materials development) and the high-tech industry (pharmacy, life science, steel, cement, petrochemicals, semiconductors, solar).
In your new role, you will be responsible for the installation, maintenance and repair of our systems.
About Malvern Panalytical
Step into a high-tech world with a strong focus on innovation! Malvern Panalytical's company vision is to create a better world by enabling people to get valuable insight into their materials and processes. Every day millions of people use an incredible range of products and services that have been improved by the help of materials characterization.
At Malvern Panalytical you can contribute in various areas: Sales, Service, Marketing, Research & Development, Operations and various staff departments, like Finance, ICT and HR. At Malvern Panalytical we are working in an environment where we value absolute integrity, empowerment, customer focus, innovation and high performance. Are you the one who is willing to work in this environment and share your talents with your future colleagues?
You Profile
- Study of electrical engineering / electronics, physics, mechatronics or comparable degree
- Experience in the configuration of computer systems and software
- 3 years of experience in field service of analysis systems
- Strong communication skills and goal orientation
- Structured, self-sufficient, as well as self-motivated way of working
- Analytical mindset
- High willingness to travel locally and abroad
- Very good knowledge of spoken and written English
- Experience in dealing with X-ray technology or optical measuring systems is a plus
- Excellent language skills in German and English
What we offer you:
- Participation in a highly motivated, international team with an excellent working atmosphere
- Thorough induction and continuous training
- Date of entry: immediately
- Appropriate remuneration
- Company vehicle
Interested?
Malvern Panalytical, Location Germany, Nürnberger Str. 113, 34123 Kassel
Please send your application documents as a coherent PDF document to our LinkedIn Portal or our Web Site
German version
Customer Support Engineer (m/w/d)
Einsatzort: Deutschland
Malvern Panalytical ist weltweit führender Anbieter von Labor- und Prozessmesstechnik. Unsere Geräte werden in der Qualitätskontrolle, Prozesssteuerung und F&E zur Struktur-, Element- und physikalischen Analyse eingesetzt. Die Anwendungsgebiete reichen von Baustoffen über Metalle bis hin Pharmazeutischen und Biotechnologischen Produkten und Nanomaterialien. Der Kundenkreis im Bereich F&E umfasst vor allem Anwender aus dem akademischen Umfeld (Chemie, Biologie, Geologie, Mineralogie, Kristallographie, Physik, Materialwissenschaften, Werkstoffentwicklung) und der High-Tech-Industrie (Pharmazie, Life Science, Stahl, Zement, Petrochemie, Halbleiter, Solar).
Über Malvern Panalytical
Treten Sie ein in eine High-Tech-Welt mit einem starken Fokus auf Innovation! Die Unternehmensvision von Malvern Panalytical ist es, eine bessere Welt zu schaffen, indem Menschen wertvolle Einblicke in ihre Materialien und Prozesse erhalten. Jeden Tag nutzen Millionen von Menschen eine unglaubliche Bandbreite an Produkten und Dienstleistungen, die durch die Materialcharakterisierung verbessert wurden.
Bei Malvern Panalytical können Sie verschiedene Bereiche unterstützen: Vertrieb, Service, Marketing, Forschung & Entwicklung, Operations und verschiedene Stabsabteilungen wie Finanzen, ICT und HR. Bei Malvern Panalytical arbeiten wir in einem Umfeld, in dem wir absolute Integrität, Fähigkeiten, Kundenorientierung, Innovation und hohe Leistung schätzen. Sind Sie derjenige, der bereit ist, in diesem Umfeld zu arbeiten und Ihre Talente mit Ihren zukünftigen Kollegen zu teilen?
In Ihrer neuen Funktion sind Sie verantwortlich für die Installation, Wartung und Instandsetzung unserer Systeme.
Ihr Profil
- Studium der Elektrotechnik / Elektronik, Physik, Mechatronik oder vergleichbarer Abschluss
- Erfahrung in der Konfiguration von Computersystemen und Software
- 3 Jahre Erfahrung im Serviceaußendienst von Analysesystemen
- Ausgeprägte Kommunikationsfähigkeit und Zielorientierung
- Strukturierte, eigenständige, sowie selbstmotivierte Arbeitsweise
- Analytische Denkweise
- Hohe Reisebereitschaft im In- und Ausland
- Sehr gute Englischkenntnisse in Wort und Schrift
- Erfahrungen im Umgang mit optischen Messsystemen oder Röntgentechnologie sind ein Plus
- Sprachkenntnisse in Deutsch und Englisch
Was wir Ihnen bieten:
- Mitarbeit in einem hochmotivierten, internationalen Team mit exzellentem Betriebsklima
- Gründliche Einarbeitung und kontinuierliche Fortbildung
- Eintrittsdatum: ab sofort
- Angemessene Vergütung
- Firmenfahrzeug
Interessiert?
Malvern Panalytical, Standort Deutschland, Nürnberger Str. 113, 34123 Kassel
Bitte senden Sie Ihre Bewerbungsunterlagen als zusammenhängendes PDF-Dokument über unser LinkedIn Profil oder unsere Webseite ein.
About Malvern Panalytical
Malvern Panalytical is a global leader in the analytics of material and life sciences.
We unleash the power of small things to make big things happen for our customers.
Our vision is to make the world cleaner, healthier, and more productive.
We partner with our customers to make their solutions possible through the power of
precision measurements, our expertise, trusted data, and insights. Our people are
partners in discovery. We collaborate with our customers and with each other to
discover new possibilities and achieve breakthroughs. Our culture is a healthy, high-
performance culture shaped by our values: Own it, Aim High and Be True.
We’re committed to Net Zero in our own operations by 2030 and in our total value
chain by 2040. With over 2300 employees across the globe, we are part of Spectris
plc, the world-leading precision measurement group.
Malvern Panalytical. We’re BIG on small™
Malvern Panalytical, part of the Spectris Group, are committed to a diverse and inclusive
culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t
something you can do on your own, or with a single way of thinking; it takes a wide collection
of experiences, stories, knowledge, and expertise. We encourage applications from
underrepresented individuals and people with diverse backgrounds. We are an inclusive
organization and we prize diversity. Your unique perspective is important to us.
Required profile
Experience
Other Skills
- Self-Sufficiency
- Goal-Oriented
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