Country Manager

About Africhange

Africhange is a leading remittance platform revolutionizing cross-border money transfers 
between Africa and North America. With a commitment to low transaction costs, fast 
settlements, seamless user experience, and outstanding customer service, Africhange is 
redefining setting new industry standards. As we expand our footprint, we seek a visionary and 
results-driven Country Manager, Nigeria to oversee operations, drive business growth, and 
strengthen Africhange’s market presence in Nigeria.

Job Overview

The Country Manager, Nigeria will be responsible for managing all aspects of Africhange’s 
operations in Nigeria, including business strategy, regulatory compliance, partnerships, sales, 
marketing, customer experience, and financial performance. The ideal candidate will be a 
seasoned leader with deep knowledge of Nigeria’s fintech and remittance industry, capable of 
driving operational excellence and market expansion while ensuring compliance with local 
regulations. 

Job Responsibilities

1. Strategic Leadership & Market Growth 
   • Craft and implement a strategic roadmap that aligns with Africhange’s global vision and 
   local market dynamics.  
   • Identify and capitalize on market opportunities to drive customer acquisition and 
   revenue growth. 
   • Define and implement go-to-market strategies, ensuring strong brand positioning in 
   Nigeria. 
   • Act as the primary representative of Africhange in Nigeria, building relationships with 
   regulators, financial institutions, and industry stakeholders. 
   • Provide market intelligence, competitive analysis, and insights to inform strategic 
   decision-making. 
   
2. Operational & Financial Management 
   • Oversee all operations in Nigeria, ensuring efficiency, scalability, and compliance with 
   local laws. 
   • Develop and manage the country’s P&L, budget, and financial forecasting to ensure 
   sustainable growth. 
   • Implement cost-effective strategies to optimize operational expenses and maximize 
   profitability. 
   • Work closely with the global leadership team to align Nigeria’s operations with 
   Africhange’s broader objectives. 
   
3. Regulatory Compliance & Risk Management 
   • Ensure full compliance with the Central Bank of Nigeria (CBN) and other relevant 
   regulatory bodies. 
   • Establish and maintain strong relationships with regulators, ensuring Africhange meets 
   all legal requirements. 
   • Develop risk management frameworks to mitigate operational, financial, and reputational 
   risks. 
   • Stay updated on evolving regulations in the fintech and remittance industry and ensure 
   the company remains compliant. 
   
4. Business Development & Partnerships 
   • Identify and establish partnerships with banks, financial institutions, payment service 
   providers, and strategic stakeholders to expand Africhange’s reach. 
   • Lead negotiations and agreements with key partners to enhance service offerings and 
   market penetration. 
   • Collaborate with global teams to explore new product opportunities tailored to the 
   Nigerian market. 
   
5. Marketing, Brand Awareness & Customer Experience 
   • Oversee marketing and growth initiatives to strengthen Africhange’s brand presence in 
   Nigeria. 
   • Develop and execute customer acquisition campaigns to drive engagement and retention. 
   • Ensure that customer experience is optimized through seamless transactions, high 
   service standards, and effective support. 
   • Monitor customer feedback, identify pain points, and drive initiatives to enhance 
   satisfaction and loyalty. 
   
6. Leadership & Team Development 
   • Recruit, develop, and manage a high-performing local team to support business 
   objectives. 
   • Foster a culture of excellence, innovation, accountability, and teamwork within the 
   Nigerian operations. 
   • Implement KPIs to track performance, measure success, and drive continuous 
   improvement. 
   • Act as a mentor and coach to develop leadership within the team. 

What You Bring:

• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a 
  related field.
• MBA or relevant advanced degree preferred.
• 10+ years of senior leadership experience in fintech, payments, banking, remittance, or 
  financial services.
• Proven track record of scaling operations, driving revenue growth, and managing P&L 
  responsibilities.
• Strong understanding of the Nigerian financial ecosystem, including regulations, 
  customer behaviour, and industry dynamics.
• Experience engaging with regulators, banks, and financial institutions in Nigeria.
• Demonstrated success in leading cross-functional teams, driving operational efficiency, 
  and executing business strategies.
• Key Skills & Competencies:
  Strategic & Business Acumen:
• Strong ability to develop and execute market expansion strategies in a highly 
  competitive fintech space.
• Deep understanding of remittance, payments, and cross-border financial transactions.
• Financial & Operational Excellence:
  Expertise in budgeting, forecasting, and financial planning to drive profitability. 
  Ability to streamline operations for efficiency, cost reduction, and scalability.
• Regulatory & Risk Management:
• Strong knowledge of Nigerian regulatory requirements in the fintech and remittance 
  space.
• Experience in implementing risk management frameworks to mitigate operational and 
  compliance risks.
• Marketing & Customer Growth:
• Proven ability to develop and execute customer acquisition, retention, and engagement 
  strategies.
• Experience in brand positioning and marketing campaigns to enhance market presence.
• Leadership & People Management:
• Ability to recruit, mentor, and lead high-performing teams. 
  
• Strong interpersonal and communication skills to engage internal and external 
  stakeholders.
• Problem-Solving & Decision-Making:
  Adept at identifying challenges and opportunities, implementing solutions that drive 
  business success. 
  Ability to navigate complex business environments and adapt to market dynamics. 
  

What we Offer

• Fully remote opportunities under a flexible work environment
• Be part of a fast-growing fintech company reshaping remittances and cross-border 
  payments.
• Lead and influence key business decisions in one of Africhange’s most important 
  markets.
• Competitive salary, performance-based bonuses, and potential equity options.
• Work in a dynamic, innovative, and mission-driven environment with opportunities for 
  career growth.
  

Additional Information

AF offers a great work experience, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics.