Administrative Support Specialist

This position is fully remote and available for applicants living in countries in Central America and Mexico, including Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, and Panama.

**Please submit your resume in English.**

JOB OVERVIEW:

We’re looking for a Remote Support Specialist to assist our National Distributor Management Team. In this role, you’ll help manage distributor processes, ensure smooth operations, and support client profitability. If you’re detail-oriented, organized, and ready to grow in a supportive team environment, we’d love to hear from you!

KEY RESPONSIBILITIES:

• Manage the completion and submission of distributor promotional forms.
• Process product price and specification changes within distributor systems.
• Maintain a complex calendar of distributor processes and deadlines.
• Assist the support department with distributor policies, purchase order revisions, and trade deduction resolution.
• Communicate effectively with client representatives to complete tasks and meet deadlines
• Master distributor web portals, analyzing inventory, item, and sales data to enhance client profitability.
• Participate in inter-departmental projects to meet key performance indicators (KPIs) set by clients.

SKILLS AND QUALIFICATIONS:

• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy.
• 2+ years of office administrative experience (preferred).
• Resourceful, problem-solving mindset and ability to find information independently.
• Professional written and verbal communication skills.
• Experience in consumer packaged goods (CPG) is a plus.

TOOLS AND SOFTWARE KNOWLEDGE:

• Strong Microsoft Office and computer skills.
• Experience with Grocers Supply, KeHE, or UNFI is a plus.

WHO WE ARE?
CA Fortune is a full-service, privately held consumer brands agency that specializes in driving growth for companies across the consumer goods industry. Founded in 1983, the company offers a range of services including sales management, brand strategy, marketing, and data insights, primarily for food, beverage, wellness, and lifestyle brands. With offices across the United States, CA Fortune partners with both emerging and established brands to navigate the complexities of the retail environment, providing tailored solutions to enhance brand presence and expand market reach. Known for its hands-on approach and deep industry expertise, CA Fortune positions itself as a dedicated growth partner for consumer brands.

Alia Services is one of the renowned recruitment and payroll services companies that operate remotely. We offer one-window solutions for entrepreneurs, small-medium enterprises, companies, corporates, and candidates. With us, a company can shape its organizational goals and objectives into reality by acquiring exceptional human capital with an easy and fast paced recruitment process.

WHAT DO WE PROVIDE?

• Full time positions.
• 100% remote positions.
• Competitive compensation package.
• An inclusive, fast pace exciting environment culture offering accelerated professional growth.
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs.
• Opportunities for cross-functional development. 

HOW ARE WE DIFFERENT?
Historically, outsourcing companies have valued profit over people and compensated for high turnover by underpaying employees. We want to change that. Alia Services not only offers fair compensation and benefits but values inclusion, belonging, and opportunity. 
Diversity, Equity, and Inclusion are more than a commitment for Alia Services-- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes you. Be who you are at Alia Services!
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled.