Location: Everywhere in EU
Position is remote, traveling expectation 50% within EMEA region
We are more than just a power management company, we are committed to inclusion, diversity, and sustainability. You will be part of a global team committed to delivering on our brand promise: "Make what matters work" We pride ourselves on building a culture that reflects our shared goals, beliefs, and attitudes.
We are ethical - We are passionate - We are responsible - We are efficient - We are transparent - We are learning. We are EATON!
We are looking for an experienced Field Service Engineer (FSE) within EMEA region, mainly working in large data center projects int he field with our UPS portfolio. You will provide a first class service for the Eaton installed base products to ensure maximum customer satisfaction and loyalty. Responsible for installation, commissioning, preventive maintenance and product repairs. You will be offering support to the extended EMEA Service community through high level technical knowledge and experience in the field.
What you’ll do:
Responsible for overseeing Data centre commissioning across EMEA on behalf of Eaton Field Service.
Provide the highest level of technical expertise in all Hyperscale commissioning activities.
Support and train Local FSE's
Manage key account technical escalations providing support including site visits, to engineers and customers alike, Drive escalations to conclusion and provide feedback where necessary.
Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required.
Assist SIS with support of high profile clients, providing technical advice and attending site visits as required.
Maintain direct links with business units (HPO) and act as focal point for all technical exchange regarding the commissioning procedures and testing
Manage sub contractor teams were required
Perform Health & Safety audits of FSE and subcontractors ensuring the high standards required by EATON are maintained.
Qualifications:
Installer electrical background, suitable education/qualifications
Proven years of UPS experience
Proven years of experience in the field focusing on Data Centers
Skills:
Three phase electrical installation and commissioning experience essential.
Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage
Good understanding of switch panels and power distribution.
Communication skills
Customer Focus
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
