Offer summary

Qualifications:

B.S. degree or higher in a life science discipline from an accredited university., Five or more years of sales management experience, preferably in industrial or academic sales., Proven sales record with capital expenditures or major consumables sales experience., Fluency in English and the native language of the assigned territory is required..

Key responsabilities:

Manage customer relationships and act as a liaison for ongoing account support.

Develop and implement solutions for customer needs while promoting MSD products.

Facilitate new account setups in collaboration with U.S. management and service teams.

Support all capital, reagents, and services provided by MSD, ensuring customer satisfaction.

Job description

POSITION SUMMARY:

This position is responsible for sales management, focusing on facilitation of the sales process, providing technical support and basic service support for accounts within a designated country, territory or industry.

Territory: Specify Territory to include Pharmaceutical Accounts, Biotech companies, Academics and CRO’s.

DUTIES AND RESPONSIBILITIES:

• Relationship management/customer liaison
• Ongoing management and support of customer accounts that ensure a continued consumables stream from that account
• Solutions development and implementation
• Sales prospecting, promotion of MSD products, arranging for demonstrations
• Facilitation of new account set up, with and through the U.S. management and service teams
• Supports all capital, reagents and services provided by MSD, by acting as a liaison with the European services and applications teams
• Specific duties may vary depending upon department/territory requirements

EXPERIENCE AND QUALIFICATIONS:

• B.S. (Undergraduate) degree or higher, from an accredited university, in a life science discipline
• Five or more years sales management experience within a geographic area, focusing on multi-customers or industries. Industrial and/or academic sales, preferred
• Industrial and/or academic sales experience in a particular geographic area focusing on customer/industry
• Proven sales record with CapEx or major consumables sales experience
• Strong, industry-related contacts within the designated territory
• Fluency in English and the commonly used/native language of assigned territory is required

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge and experience working in the field of high technology capital instruments is a must
• A solid understanding of the Pharma/Biotech industry and the related academic and research institutions
• Extensive knowledge in protein chemistry, protein discovery, drug discovery processes
• Strong technical background with knowledge of HTS, Molecular Biology and competitive technology systems
• Demonstrated ability to expand industrial business within a particular geographic area
• Strong and motivated field sales orientation
• Influencing capabilities; high degree of negotiation capabilities
• A demonstrated commitment to customer satisfaction and relationship management
• Competitive to win, resilient to challenges, maintaining a positive can do attitude to achieve success
• Energetic, results-driven with excellent organizational and prioritization skills
• Excellent oral, written communication and interpersonal skills
o Effectively communicate issues/problems and results that impact timelines, accuracy and reliability of account data
o Effectively communicate performance goals and expectations
o Demonstrated success in bring customer decisions to closure
• Demonstrated ethics, integrity, loyalty and commitment
• Proficiency in MS Office Suite
• A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a results-driven, independent environment

PHYSICAL DEMANDS:

• Standing, walking and carrying up to 20 lbs.

WORK ENVIRONMENT:

• Remote/home office environment
• Up to 100% travel within assigned geographic region
• Up to 30% travel required overnight