Offer summary

Qualifications:

Strong English communication skills, both written and verbal., Excellent attention to detail and ability to manage multiple projects., Proficiency in email, Google Drive/Docs, and Slack., Ability to prioritize tasks effectively..

Key responsabilities:

Manage inbound requests and change requests in a timely manner.

Process reservations and track booking details.

Maintain written communication with wedding couples, guests, and suppliers.

Provide limited phone support for key client interactions.

Job description

Job Title: Wedding & Events Reservations Specialist
Location: Remote (EST Time Zone)
Salary Range: up to 1500 USD

Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a travel and hospitality company specializing in group bookings for destination weddings. The team is dedicated to delivering exceptional customer experiences and seamless travel coordination for wedding couples and their guests.

Position Overview:

The Wedding & Events Reservations Specialist will work closely with booked wedding groups, managing their reservations and ensuring seamless communication between couples, guests, and suppliers. This role requires strong organizational skills, attention to detail, and the ability to create memorable experiences for customers.

Key Responsibilities:

Manage inbound requests and change requests in a timely manner
Process reservations and track booking details
Maintain written communication with wedding couples, guests, and suppliers
Provide limited phone support for key client interactions
Ensure high-quality service and deliver "champagne moments" to surprise and delight customers

Qualifications:

Great English skills (written and verbal communication skills)
Excellent attention to detail and ability to manage multiple projects
Ability to prioritize tasks effectively
Proficiency in email, Google Drive/Docs, and Slack

Nice-to-Have Skills:

Interest in AI and automation for process improvement.
Passion for travel and/or weddings.
Obsession with getting the details right.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.

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