Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsabilities:
Manage and nurture relationships with B2B clients to ensure satisfaction.
Act as the primary point of contact for client inquiries and support.
Develop and implement strategies to improve customer retention and success.
Collaborate with internal teams to address client needs and feedback.
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