Senior Account Executive, Nonprofit / Social Services

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives.

We’re looking for someone to engage larger nonprofit and government organizations that could benefit from our product. The ideal candidate is energized by exploring new customer segments, speaking to them to build relationships and understand their needs, cold outbounding to build our brand awareness in the space, and being thoughtful and creative to secure sales and partnerships that unlock a meaningful new growth channel for our flagship card solution.  

What you'll do:

• Work with True Link’s go-to-market team to effectively sell the True Link Visa Card and software platform to large nonprofits and government organizations we serve

• Deepen your understanding of these organizations’ needs by engaging with current and prospective clients—through meetings, conferences, and other interactions. (Experience working with nonprofits or social services organizations is a plus)

• Collaborate with the go-to-market team to identify, evaluate, and prioritize leads, focusing on organizations whose needs we can best meet with our products and services

• Drive full sales lifecycle from prospecting through to closing deals with organizations that use our cards

• Partner with Marketing to build top-of-funnel demand, while also providing feedback that helps tailor product offerings to the needs of this market

• Help develop and refine sales enablement resources in collaboration with cross-functional teams, so you and other sales team members can engage prospects effectively

• Provide coaching to sales team members as appropriate, sharing best practices, insights, and feedback to foster a cohesive and high-performing sales organization

Who you are:

• 5-10 years of experience in a quota-carrying sales or business development role, requiring strong prospecting, qualifying, and closing skills

• A skilled and ambitious sales professional that has abundant experience with cold outreach, organizational research, engaging across the hierarchy of larger organizations, and generating and distilling customer insights

• Have experience engaging large organizations and building relationships with stakeholders across the organization (e.g., executives, finance team, operations)

• Energized by growing a customer segment alongside the BizOps and go-to-market teams, including learning continuously and refining a compelling pitch

• Value team collaboration, sharing ideas and insights, and bringing in other team members to help close the deal

• Experience in financial services, and experience working with the nonprofit or social services sector is a plus, but not required

Why you'll love us: 

• We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve.

• With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more (with your help!).

• You’ll be joining a high-performing team at a magical time: We've hit profitability and over 150,000 users with a small-but-impressive team. This is an exciting time to join and to continue shaping how we grow from here.

• We treat each other like we treat our customers: with a high degree of respect, humility, and dignity. Diversity and inclusion are cultural values we take very seriously, and we welcome team members of all backgrounds and identities.

• We offer competitive wages, health, dental and vision coverage, paid parental leave, 12 paid holidays each year, your own professional development budget, and an awesome vacation package.

• We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco and in Kingston NY, and we also love our in-person team get-togethers around the country.

If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team.