Partnerships Operations Coordinator

Title: Partnerships Operations Coordinator

Salary:  $82,356

Location: This position is remote, candidates must live and be authorized to work in the U.S. 

Job Classification:  Full-Time, Permanent, Exempt. 

Reports To: Director of Partnerships

Supervision Responsibilities: None

Travel Requirements: This position requires approximately 15% domestic and  international travel 

The Position

The Partnerships Operations Coordinator serves as a core member of the Partnerships team. This position is responsible for maintaining the donor database and ensuring strong data integrity, supporting the partnerships team with administrative and operational tasks, and assisting with the prospecting of new donors and the stewardship of existing donors. This role is vital in ensuring a positive donor experience, as well as the day-to-day functions of the team as a whole.

About the Organization 

Urgent Action Fund for Feminist Activism partners with frontline feminist movements to support women, trans and non-binary activists striving to create a more just and equitable world. Our holistic approach enables frontline feminist movements to respond to real-time threats and opportunities, protect and care for themselves and one another, and sustain and propel solutions to the most critical crises and injustices of our time.

Founded in 1997, Urgent Action Fund for Feminist Activism is one of four independent Urgent Action Sister Funds that share and build power collectively on behalf of frontline feminists around the world. Based in the United States, Urgent Action Fund for Feminist Activism supports activists, organizations, and movements in the Middle East, Europe, the Balkans, the Caucasus, Turkey, Central Asia, Russia, Canada, and the U.S. Together with our sister funds – who resource feminist activists in Africa, Asia and the  Pacific, and Latin America and the Caribbean – we seek to provide an interconnected tapestry of flexible support to movements globally.

Core Responsibilities

• Data Management: Manage the entry and upkeep of donor data through a variety of platforms, and ensure the ongoing hygiene of data and the integrity of reporting and analytics in the database. Work with the Finance, Communications, Operations, and Programs teams to ensure ongoing reconciliation of the donor database.
• Design: Help create and execute systems of data to make the organization more efficient. Play a central role in setting up a new CRM and migrating data out of CiviCRM and into the new database.
• Donor Stewardship: Manage donor invoices, pledge agreements, and donor administrative requests. Create acknowledgment letters in a timely and consistent fashion. Manage donor email inquiries through the central donation email, and service donor requests for changes to their ongoing donations.
• Prospecting: Conduct donor research and fact-finding to support donor cultivation efforts by the Partnerships Team.
• Operations: Maintain and update clear documentation for donation and data processes. Ensure the organization of all Partnerships-related files, support note-taking, and assist with project management of ongoing team priorities.
• Solicitations: Support the Director of Partnerships with the execution of online fundraising campaigns and special fundraising initiatives.

2025 PRIORITIES  

• In collaboration with the Director of Partnerships and a CRM consultant, help to design, set up, and migrate our data to a new CRM
• Support the cleanup of historical donor data
• Solidify processes and systems for donor acknowledgments and organizational best practices for donor stewardship of monthly and grassroots donors

Requirements

Areas of Expertise  

• Minimum 3 years experience managing and/or administering a donor or sales database 
• Proficiency in project management and project management tools
• Strong background in administrative or operational support
• 3-5 years in donor stewardship and fundraising support services

Skills 

• Experience and ability to work effectively and efficiently in a remote work environment  
• Deep understanding of data systems and the ways that data entry affects a development or fundraising program
• An understanding of data reporting, visualization, and analytics
• Ability to manage and organize information from a variety of different sources and platforms
• Flexibility and adaptability to adopting a variety of technological platforms
• Tech-savvy with an understanding of software and SAAS tools such as Excel, Box, and Google Office
• Strong discretion and ability to hold highly confidential and sensitive information and data with discretion
• Strong written and verbal communication skills
• Basic research skills
• Strong organizational skills

Organization-Wide Requirements 

The shared expectations for all staff include alignment with UAF’s organizational values, commitment to equity and inclusion, and adherence to policies and procedures.

COMPENSATION AND BENEFITS 

This position is full-time (36 hours per week in a 4-day workweek) and is exempt. This position is remote within the United States, with a preference for candidates who can work during ET hours. Candidates must be authorized to work in the United States. 

UAF is committed to paying competitive wages and upholding sustainable equity practices.  Due to the ways in which salary negotiations perpetuate existing structural inequities, UAF as a practice does not participate in a salary negotiation process for any candidate. We will make our best offer, and it will be the same regardless of the candidate. The annual starting salary for the role is $82,356 and includes a strong benefits package (health, dental,  retirement, flex spending for medical and transit, HRA, holistic wellness benefits,  communication reimbursement, and a competitive PTO package).

DO YOU THINK THIS MIGHT BE YOU? 

If you see yourself in this job description but don’t feel like you meet every single criterion,  we encourage you to apply anyway! Research shows that individuals from historically marginalized groups, particularly women, trans, non-binary folks, and BIPOC, tend to self-select out of opportunities at higher rates. We take a holistic approach to all of our hiring practices and want to hire those who best align with our mission and goals.

Applications will be accepted on a rolling basis. We will hold interviews on a rolling basis and our target candidate start date is April 2025. 

Benefits

• 4-day work week- Monday through Thursday
• 15 days paid vacation which increases with time worked
• 20 sick days
• 13 paid holidays, including staff birthdays
• A week off between Christmas and New Year's Day
• A week-long pause for staff wellness and rest the first week of August
• Paid parental leave
• 401k Matching of 3%
• 100% employee coverage for medical, dental, and vision, and 50% dependent coverage for medical, dental and vision
• Employer-funded Health Reimbursement Account
• Annual wellness stipend
• Annual Cost-of-Living and Labor Increases