Program Manager, Retail & Packaging

Who We’re Looking For - Reporting to the Senior Director, PMO, we are seeking a talented Program Manager, Retail and Packaging to support and organize the growing list of requirements for internal collaborating teams, including but not limited to the Retail Team, Packaging, Product Development, Operations, Marketing, and Creative. This role will also provide project management support for packaging development. The ideal candidate will have a passion for communication, an eagerness to understand business objectives, and the ability to align them with effective project management.

Keys to Success - As a member of the PMO team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities:

• Manage the creative aspects of retail projects, omni-channel packaging, and the full project lifecycle, including scoping, requirements gathering, documentation approval, project planning, status reporting, risk resolution, resource allocation, and project completion 
• Facilitate project kickoffs, status updates, and retrospectives, addressing risks, dependencies, and blockers while keeping the team aligned with the bigger picture 
• Support the onboarding of new key initiative retail partners in close partnership with the internal retail team. Ensure that expectations are clearly defined, and accountability is fostered within the team, promoting independence and efficiency while minimizing delays or the need for constant oversight  
• Contribute to the development and qualification of packaging solutions that meet brand aesthetics, consumer use, quality, and cost expectations
• Collaborate with department leads to allow space for ideation and creative solutions while ensuring long-term planning for efficiency and resource needs 
• Collaborate with Product Development PMs for both Hard Goods and Wet Goods to create a comprehensive product packaging plan for omni-channel launches. Align on priorities and prerequisites to ensure smooth execution of packaging work
• Assist in gathering packaging prerequisites, routing packaging artwork approvals, and updating the omni-channel packaging status tracker. Continuously identify efficiencies and connections across workflows and ensure timely, effective delivery of tasks
• Quickly learn the aspects of the MANSCAPED® business model and operational processes, and how they affect retail operations 
• Other duties as required

Skills and Qualifications:

• 4+ years program management experience with retail deliverables and 2+ years of experience in packaging and packaging development  
• Strong communication skills across one-on-one, team, and large-group settings, engaging effectively with peers, leadership, cross-functional teams, and external partners like vendors and retailers. Able to deal with ambiguity, drive results and manage changing scope  
• Seek out opportunities to leverage available resources while maintaining responsibilities and meeting expectations  
• Experience in packaging design, processing systems and commercialization business processes  
• Understanding of both the vision and executional-level detail of business practices, industry trends and policies 
• In-depth knowledge of packaging materials and processes  
• Self-starter, high degree of initiative and independence, but also able to work with teams from different departments/various levels  
• Logical thinker and excellent problem solver   
• Strong organizational skills with the ability to manage multiple projects simultaneously  
• Previous experience in project management tools (i.e., Asana) a plus; ability to learn and utilize new systems quickly  
• Ability to navigate multiple cross-functional projects seamlessly, effectively, and accurately  
• International experience a plus

MANSCAPED® Benefits 

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance. 

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover. 

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.  

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work. 

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.  

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind. 

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events. 

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered. 

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them. 

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times. 

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage. 

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze. 

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being. 

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family! 

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements. 

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you. 

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.