Account Manager

Job Description:

Account Manager - Uniware Systems UK

Uniware Systems Limited is a UK market leader established in 1993, providing EPoS and Payment solutions.

The Account Manager is responsible for selling our Software, Hardware and Services, and reports to the General Manager/Sales Manager. It will be the Account Manager’s role to ensure that all agreed sales targets are met, or exceeded.

The Account Manager will generate sales through direct selling to the existing client base, conducting sales campaigns and networking with colleagues and contacts in the industry.

JOB RESPONSIBILITIES:

• Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products

• Maintaining an awareness of industry trends and reporting back to Product Management and Marketing

• Maintain and develop the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates

• Use a consultative sales approach to understand client needs and provide tailored EPOS solutions.

• Build and maintain strong, long-term relationships with key accounts at both operational and strategic levels.

• Assist with devising and implementing lead generation activities, as required. Qualify, develop and manage a lead through to sales conversion.

• Lead contract negotiations and renewals, ensuring mutually beneficial terms and long-term account satisfaction.

• Develop and execute account-specific strategies and business plans to achieve revenue and profitability goals.

• Respond to and follow up all sales enquiries using appropriate methods and in a timely manner

• Develop and maintain a qualified sales pipeline of sufficient size and appropriate stage of the buying cycle to enable achievement of agreed sales targets

• Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded

• Fulfil reporting requirements according to the deadlines set for the Department

• Identify the needs and wants of a potential customer and map a solution to meet these needs

• Present the Company solution without misrepresentation

• Demonstrate software solutions and associated products in person or over the Internet

• Handle objections and alleviate risks from potential sales opportunities

• Prepare and present quotations/proposals to sales opportunities

• Negotiate and close sales

• Maximise profit on all potential sales opportunities

• Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads

• Maintain daily contact with team; regularly attend company meetings, conferences, seminars and trade shows as required

• Attend product briefings on new and existing modules to ensure product knowledge is kept up to date

• Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.

JOB QUALIFICATIONS:

• Proven 5 years + experience selling software solutions.

• Hold a degree or relevant qualification is desirable

• Proven record of over achievement of sales targets

• Relevant professional sales training and methodology

• Strong negotiation skills and ability to close sales

• Experience using CRM tools like Salesforce

• Excellent written, verbal and presentation communications skills

• A moderate to high degree of computer literacy and technical competency is a must

• Demonstrable evidence of organizing customer accounts and projection implementation

• A desire to solve customer problems

Personal Characteristics:

• An innovative and entrepreneurial spirit. Perseveres to be successful with the ability to overcome objections to achieve sales targets

• Excellent communication and presentation skills with the ability to build relationships with senior management and C-suite stakeholders over the phone through value-added conversations

• Self-motivated and driven with the ability to work independently and autonomously

• Exceptional critical thinking and problem-solving skills with the ability to clearly understand and address client requirements

• Technical proficiency and aptitude with the ability to quickly pick up and understand software product features

• Excellent listening, interpersonal and communication skills

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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