Account Director

Brief Description

Are you looking to sink your teeth into a pivotal role within a growing sales team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you!

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDXTM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com.

The responsibilities of the role include:

• Working collaboratively in a matrixed sales environment providing expertise as the sales executive.
• Aggressively work the pipeline to meet or exceed quarterly and annual revenue quotas consistently.
• Obtain the maximum sales revenue from each account and sales opportunity by recognizing the broader needs SmartIQ solutions can address.
• Establish the best possible long-term relationship with each prospect and customer to maximize future revenue opportunities, including meaningful business relationships with “C” level executives.
• Additional duties as required.

What we’re looking for:

• At least 5 years experience selling end-to-end enterprise software solutions in a direct/indirect consultative and solution-based sales environment.
• Cloud or SaaS selling experience is a plus.
• Experience working for a start-up is a plus.
• Proven record of meeting and exceeding aggressive monthly and yearly revenue targets consistently.
• Ability to travel, as needed, to support a multi-state regional territory.

Effectively managing the sales processes to drive maximum revenue, including:

• Proactively engage in the direct and indirect channel sales process.
• Manage the commercial and legal negotiation process in partnership with Smart Communications’ legal representatives.
• Manage all stages of the sales life cycle to utilize Smart Communications’ resources effectively.
• Maintain accurate account, contact, and opportunity records in Salesforce.com weekly.

Demonstrating strong communication and collaborative working skills by being able to:

• Establish and build senior-level relationships across partners within the Smart Communications Smart IQ ecosystem.
• Build strong relationships with sellers of partner sales teams.
• Work collaboratively with internal teams, including pre-sales, professional services, alliances, and support to ensure that prospects’ and customers’ needs are met.
• Ensuring Smart Communications remains ahead of the competition by clearly articulating competitive knowledge to customers and prospects.

Delivering revenue through direct selling and partner channels:

• Exceed quota in annual software licensing targets, producing consistent quarter-by-quarter revenue through new business opportunities.
• Build a deep understanding of Smart Communications’ competitive advantage (specifically, the SmartIQ division) within the sector and be fully confident, presenting and demonstrating our product’s value proposition to prospects and partners.
• Work with internal teams to identify, qualify, and develop new business opportunities through strategic marketing activities, including conferences, campaigns, and seminars leveraging your extensive market knowledge and leveraging our extensive partner network.

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including extensive health, dental and vision insurance, employer-funded health savings account, flexible spending plan, life and AD&D insurance, short and long term disability insurance, gym membership reimbursement, and 401K contribution, as well as 18 days’ holiday allowance plus an additional day off on your birthday!

This role is fully remote.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/